Night supervisor acting night manager
Seashell Hotel & Resort
Total des années d'expérience :16 years, 1 Mois
refrence to My C.V
Refrence to my C.V attached
Responsibilities: * Taking /giving shift hand over * To checks in the different types of guests (TA, Air Crew, Walk in, VIP, Layover) * To check the account instructions * To assist the guest with his/her queries * To order guest amenities * To allocate the guest rooms * To coordinate guest transportation * To escort VIP guests to the rooms and explain the room facilities * To maintain, update and distribute a VIP list * To up sell the guest (max.0high rate) * To open guest folios * To follow up guest check out * To take reservations * To prepare room/rate transfers * To check and notice the departmental memorandums * To check the next days arrivals * To update/prepare housekeeper’s and room comparison reports * To verify out of order rooms * To maintain a front desk logbook * To check the guest mail rack * To prepare the unexpected check outs and walk in reports * To operate the different machines (computers & photocopiers) *To prepare weekly a room, mini bar key inventory * To be aware of the different packages * To be aware of the H-Honors loyalty program * To be aware of the local events, local history, places of interest shopping area, etc. * To be responsible for a clean and tidy area * To prepare the weekly store requisition * To attend the monthly communication meeting
Responsibilities:
* Taking /giving shift hand over
* To checks in the different types of guests (TA, Air Crew, Walk in, VIP, Layover)
* To check the account instructions
* To assist the guest with his/her queries
* To order guest amenities
* To allocate the guest rooms
* To coordinate guest transportation
* To escort VIP guests to the rooms and explain the room facilities
* To maintain, update and distribute a VIP list
* To up sell the guest (max.0high rate)
* To open guest folios
* To follow up guest check out
* To take reservations
* To prepare room/rate transfers
* To check and notice the departmental memorandums
* To check the next days arrivals
* To update/prepare housekeeper’s and room comparison reports
* To verify out of order rooms
* To maintain a front desk logbook
* To check the guest mail rack
* To prepare the unexpected check outs and walk in reports
* To operate the different machines (computers & photocopiers)
*To prepare weekly a room, mini bar key inventory
* To be aware of the different packages
* To be aware of the H-Honors loyalty program
* To be aware of the local events, local history, places of interest shopping area, etc.
* To be responsible for a clean and tidy area
* To prepare the weekly store requisition
* To attend the monthly communication meeting
Responsibilities:
* Taking /giving shift hand over
* To checks in the different types of guests (TA, Air Crew, Walk in, VIP, Layover)
* To check the account instructions
* To assist the guest with his/her queries
* To order guest amenities
* To allocate the guest rooms
* To coordinate guest transportation
* To escort VIP guests to the rooms and explain the room facilities
* To maintain, update and distribute a VIP list
* To up sell the guest (max.0high rate)
* To open guest folios
* To follow up guest check out
* To take reservations
* To prepare room/rate transfers
* To check and notice the departmental memorandums
* To check the next days arrivals
* To update/prepare housekeeper’s and room comparison reports
* To verify out of order rooms
* To maintain a front desk logbook
* To check the guest mail rack
* To prepare the unexpected check outs and walk in reports
* To operate the different machines (computers & photocopiers)
*To prepare weekly a room, mini bar key inventory
* To be aware of the different packages
* To be aware of the H-Honors loyalty program
* To be aware of the local events, local history, places of interest shopping area, etc.
* To be responsible for a clean and tidy area
* To prepare the weekly store requisition
* To attend the monthly communication meeting