sales Manager
TCL Detergents
Total years of experience :12 years, 7 Months
• Liaised with customers to determine needs and provide recommendations.
• Collected customer and market feedback and reported information to company leadership.
• Forecasted product sales and achieved quarterly and annual sales objectives.
• Profiled, targeted and prospected territory within and beyond existing customer base.
• Created professional sales presentations to creatively communicate product quality and market comparisons.
• Educated customers on available processes and services.
• Facilitated positive purchasing decisions by sharing product
knowledge with customers and making personal recommendations.
• Resolved customer complaints by exchanging merchandise,
refunding money and adjusting bills.
• Created strategic sales plans, designed to increase sales, customer
loyalty and market awareness.
• Maintained friendly and professional customer interactions.
• Retained existing customers and substantially grew customer base,
product line and sales volume.
• Increased profitability by developing pipelines utilizing multiple
marketing channels and sales strategies.
• Generated monthly and annual sales reports.
• Managed relationship building between company and high-paying
clients, completing regular visits and providing loyalty discounts.
• Planned and executed promotional in store events to increase
business and sales revenues.
• Drove revenue and profit margins through exceptional customer
service, implementing protocols and investigating sales reports for speedy resolution
*support local Sales team in achieving and planning annual sales target *forecasting products supply and demand
*gaining new accounts and increasing company's market share
*serving and supporting existing customers with their hygiene and cleaning operations
*implementing and installing dosing systems
*monitoring and insuring dosing systems performance
*problem solving and troubleshooting laundry and hygiene problems *Provide Customer and sales team Training
*consult customer with new regulations, hygiene procedures, and laws regarding health and safety
*Supervising Laundry applications all over the local market in Egypt
*Monitoring the implementation and installation of laundry systems all over the local market in Egypt
*Measuring and evaluating laundry system performance all over the local market in Egypt
*Planning and managing Laundry application department scope and target
*Supporting and consulting the local commercial laundry sales force
*Managing and setting goals and projects for the laundry application team all over the local market in Egypt
*Provide Customer Training and Laundry Trouble Shooting
*Based in sharm elsheikh to serve and consult clients in south sinai territory with their laundry applications
*implementing and installing laundry system
*monitoring and insuring laundry system performance
*problem solving and troubleshooting laundry problems
*Responsible for supporting the local commercial laundry sales force, *Provide Customer Training and Laundry Trouble Shooting.
o Production planning and execution as per planned at body preparation department (mixing, milling, screening, & drying).
o Assuring that production process is moving according to production plans.
o Achieve Target production quantity.
o Sustain product Yields as per standard.
o Weekly, Monthly report preparation and reporting.
o Operating continuous ball mills.
o Insuring quality of raw materials entering the process.
o Insuring quality and quantity of milled product.
o Data entry on SAP for consumptions and product yields.