Information Technology Specialist
WOAG
Total years of experience :17 years, 5 Months
o solve problems through acquiring and adapting existing technologies (especially those of an IT nature)
o Ensure Normal Operations of All Technology side of the E-Learning Project ( Online Virtual Faculty ) Within the CEO and executive director demands
o Google Workspace For Business Workspace SuperAdmin
o Office365 SuperAdmin
o HelpOnCick Support System SuperAdmin
o AnyMeeting Conferencing and support SuperAdmin
o Ning Social Network SuperAdmin
o Report to executive director in all Technology issues, projects and program projects.
o Support Clients overseas
o Following up with Upgrade hosting plans, Private social network, Account Plans for all domains on office 365, Google Apps For Business, to keep up the continuity of services to all clients and projects teams
o Determine which suitable hosting plans, hosting features, and hosting upgrades for the work load according to the Executive Director requirements.
o Determine which suitable technology Service plans according the demands of the Executive Director.
o Following up with Upgrades and billing schedules for all technology services (hosting plans, Private social network, Conference meeting plans, virtual classes plans, emails plans, support plans, Google Apps For Business Workspace, office 365)
o Managing work for about (21 Domain websites, 45 FTP accounts, 67 Databases, over Godaddy Hosting, Firebase, cloudflair), Google Business Workspace, Office365, Private social network, Conference meeting plans, virtual classes plans, emails plans, support plans.
o Following on Data Mining scoop
o Technology Support and Follow up with Online Voice Recognition Project (Java Tomcat/Matlab project), Registration & Election system for faculty of medicine, Conference System for E-Learning Project, Virtual Classes System, Web Exam and Observation Project (Node JS/HTML5/Google Development)
o Technical Support for online exams Team using latest technology
o Upgrade hosting plans and Private social network
o QoS Assurance (QA) of services to all clients and projects teams for 4 years, and 2 years for our virtual faculty including all it's services with no drops or down times.
o Troubleshoot & maintain Connectivity of Network/IP & hardware problems.
o QoS Assurance (QA) of the network/internet within Normal Levels
o Network Security Administrator ( FortiGate 80C Bundle UTM Firewall ).
o Procurement Engineer for Network & computer hardware according to the sector needs.
o Following Up reports Following Up reports ( monthly maintenance and technical support reports)
o System/software implementing over Hardware.
o Assisting in building LMS system over VPS (Apache+MySql) Godaddy VPS Linux Hosting
o Administration for the project account on Google Workspace.
o Implementation of Open Source Systems on VPS (Apache+MySql) VPS Linux Hosting ( LMS, LCMS, CMS, Ticketing Support System, live support System ) as for development in order to use in our Project.
o Assisting in Design and analysis for Work Flow and reporting system.
o Assisting in Design and analysis for online live support system and it's reporting statistics and IP mapping.
o Voice Editing ( By Adobe Sound booth ) & HD Video Recording
o Maintain Fiber Optics Network including IP equipments (Cisco & Juniper)
o Troubleshoot Network/IP Connectivity problems & Monitor the QoS and Bandwidth usage
o Administration of Polycom Video Conference system with it's firewall & storage system & connectivity with EUN.
o Following Up with suppliers for all problems related to Fiber Optics network.
o Maintain the Internet Connectivity Problems & services for EUN ( Egyptian Universities Network )
o Manage the Schedule and teams activities for the Network Extension in 42sites
o Following Up reports (daily, monthly, and yearly Bandwidth consumption monitoring reports for every faculty and any violation related to consumption) - ( monthly maintenance and technical support reports)
o Plan, Design and manage the project of Al Zahraa Hospital Future Network Project (3 phases - 4 years) with Subcontractor’ teams.
o Participated the Planning & Designing for Al Azhar Future Wan Network Project which covers all Al-Azhar Branches all over Egypt Using Cisco Routers & switches & Following Up with Raya Co. for hardware availability.
o Participated the Planning & Designing for Al Azhar Future Security Infrastructure & following up with QuadraTech Co. for the Hardware Specifications & Models Numbers.
o Technology, Networking and Security Consultant also working as a Network Administrator, System Administrator.
o Central Procurement Engineer for any Technology Project
o Determining the Specifications of Networks & computers hardware according the needs of our clients, Staff, Students, faculties, etc.
Network & hardware troubleshooting engineer, working as a Network Administrator & a System Administrator, Technology, Networking and Security Consultant, Central Procurement Engineer for any Technology Project
Bachelor in Communication & Electronics. From Faculty of Engineering in Portsaid, Suez Canal University May 2007 Final Year Grade: Good. Accumulative Grade: Fair. Graduation Project: GSM900 Mobile phone Jammer Grade of Graduation Project: Excellent.