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Mohamed Fahmy, Customers Service Manager

Mohamed Fahmy

Customers Service Manager·HeadWay

United Arab Emirates

Master's degree, MBA in marketing

Work experience

Total years of experience: 27 years, 10 months

Customers Service Manager

September 2019 - Present

HeadWay

Dubai, United Arab Emirates

September 2019 - Present

Company industry:
Market Research
Job role:
Marketing and PR

General Manager

January 2015 - August 2019

Alpha Marketing

Alexandria, Egypt

I found this job using Bayt.com

January 2015 - August 2019

Company industry:
Pharmaceutical Manufacturing
Job role:
Management

General Manager

November 2014 - December 2015

Delta Advertising

Sharjah, United Arab Emirates

November 2014 - December 2015

Company industry:
Marketing
Job role:
Management

Country Division Head

March 2007 - December 2010

Bayer Consumer Care

Jeddah, Saudi Arabia

March 2007 - December 2010

Company industry:
Pharmaceutical Manufacturing
Job role:
Management

Product Manager

January 2005 - March 2007

Bayer Consumer Care

Jeddah, Saudi Arabia

January 2005 - March 2007

Set and develop the marketing strategies for Bayer Consumer Care brands to lead the OTC market in Saudi Arabia

Company industry:
Pharmaceutical Manufacturing
Job role:
Marketing and PR

Sales Supervisor

June 2004 - December 2004

Roche Consumer Health

Jeddah, Saudi Arabia

June 2004 - December 2004

Lead a team of 5 Medical representatives to achiev the company objectives

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Product Manager

June 1999 - May 2004

Roche Consumer Health

Jeddah, Saudi Arabia

June 1999 - May 2004

Set and develop Roche Consumer health strategies to lead the OTC market in Saudi Arabia

Company industry:
Pharmaceutical Manufacturing
Job role:
Marketing and PR

Medical Representative

May 1996 - May 1999

Roche Consumer Health

Jeddah, Saudi Arabia

May 1996 - May 1999

Achieve the company objectives in the specified area

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Medical Representative

September 1994 - March 1996

Boeringer Ingelhiem

Alexandria, Egypt

September 1994 - March 1996

Acieve the company objectives in the specified area

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

leicester university

September 2004

September 2004

Master's degree, MBA in marketing

United Kingdom

Faculity of Pharmacy, Alexandria university

June 1994

June 1994

Bachelor's degree, Pharmaceutical scince

Egypt

Skills

Analytical
Expert
Analytical
Expert
Team Player
Expert
Team Player
Expert
Results oriented
Expert
Results oriented
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
Health
Expert
Health
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
Team Player
Expert
Team Player
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Health
Expert
Health
Expert

Languages

Arabic
Expert
English
Expert
German
Beginner

Training and Certifications

Training
Photoshop and graphic design
New Horizon, Egypt
Jun 2019
Merchindizing
Bayer Consumer Health
May 2007
Project Managment
PMS
Jun 2007
Selection and recruitment
Roche Pharmaceutical
Sep 1999
Train the trainer
Roche Pharmaceuticals
Jul 2000
Product Marketing
Vision
Jan 1996
Finance for nonfinancial managers
Bayer Consumer Health
Apr 2009
Media advertising
Roche Consumer Health
Feb 2003
Country Head business managment training
Bayer Pharmaceutical Managment training center
Sep 2009
Presentation skills
Roche Pharmaceuticals
Nov 1996
Terittory Managment
Roche Pharmaceuticals
Oct 1997
Half the way to supervision
Roche Pharmaceutical
Aug 1996