Technical & Commercial Sales
REIN4CEMENT SOLUTIONS EGYPT
Total years of experience :8 years, 1 Months
•Generating new sales leads and following them up until they materialize to business.
•Regular follow up for existing customers and maximizing their sales.
•Expanding customers list by developing new prospects within the different market segments.
•Scheduled post-sales activities such as cash collection, sales leads to roofers, courtesy site visits, etc….
•Physical market survey to gather information on new projects and conducting all marketing activities.
•Submitting scheduled reports in time and as per the management requirements.
•General technical support to consultants & engineering departments regarding waterproofing systems and their connection to Civil &Arch. Design Schemes.
•Direct contact with consulting offices, clients, governmental & Military Engineering Sectors, main contractors & applicators.
•Follow up of projects in both design & tender stages to investigate the possibilities of introduction & specifying BituNil products.
•Follow up of running projects designed & supervised by consultants to explore new phases & scopes of work related to proposed nonmanufactured material portfolio.
•Field follow- up of large & important projects where BituNil materials have already been specified during installation stage to render technical installation support to applicator, supervisor & main contractor.
•Periodical presentations to enhance the acknowledgment of BituNil material list & offered technical assistance.
•Conducting any market survey required by the company.
•Develop long-term relationships with clients through managing and interpreting their requirements. •Support on specific project to find the appropriate product.
•Prepare samples for getting approvals of materials for project.
•Support marketing activities by attending conferences and other marketing events.
•Provide pre-sales technical assistance and product education, and aftersales support services.
•Identify new clients for business opportunities.
•Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies plans and objectives; planning and organizing promotional presentations.
•Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt. •Researches competitive products by identifying and evaluating product characteristics, market share, and advertising to develop competitive positioning.
•Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
•Responsible for achieving the sales targets by presenting the company products and services to current and potential customers and ensuring the highest rate of customer satisfaction. •Proactively approaches existing and potential clients and stays up-todate of all announced tenders & new projects related to ICON's industry. •Prepares and delivers presentations to customers to promote the company product offerings using the relevant material developed by the marketing team. •Processes clients' technical requirements through submitting client and hands-over to the sales heir requests then follow up to finalize the financial proposal to be submitted to the client as per required specifications. •Finalize contractual agreements with clients, confirms the quotation with the client. •Ensures that all requested information & documents for tenders and proposals are submitted correctly in a timely and efficient manner. •Stays abreast of the latest market trends, competition and varying customer needs in order to help the Business Unit Head in identifying the new investment and expansion opportunities. •Develops and continuously updates a comprehensive customer database and maintains close relationships with customers to build sustainable work relationship with clients. •Prepares regular sales reports to present progress vs. plans and share market information with own team to support decision making by superiors.
•Manages clients' accounts with the company, maintains their satisfaction with the company for increasing credibility and checks the goods arrival on time.
•Sales coordinator for the purpose of achieving the expected target sales for the company.
•Create the new customers after validate the essential documents through the SAP system.
•Organizes with the sales representative the goods dispatching the factory by prioritizing them according to target timeline with the clients.
•Registering all calls details and prepares calls’ summery for all received calls.
•Acting proactively by sending Dispatch, Priorities, programs, & other customized SMS to customer.
•Handle and follow-up customer complaints cases and provide active and effective feedback to customers.
•Follow-up & coordinating the prioritization and execution of dispatch orders in coordination with logistics & sales.
•Answering customers inquiries and provide them with special requirements such as dispatch status and account balances.
•Support the salesmen by answering their queries & preparing them tailored reports.
•Execute dispatch orders to customers through incoming phone calls, e-selling or direct contact with customers.
•Managing customers’ orders, dispatch, payments, requests, suggestions and complaints through the company electronic services via their website.
•Managing customers’ account balances annually and according to their requests.
• Data base schedule for my team 3 offices (cairo-bani swif-fayoum) by organization attendees and vacations and sharing this with HR department.