Operation Assistant
Modern Freight Company LLC
Total years of experience :10 years, 9 Months
●Responsible for Maintenance of Database of clients and shipment orders.
●To work and coordinate with all origins and destination for shipments to provide Key Customer Accounts with consistent and excellent level of service across all products and services up to arrival final destination.
●Regularly liaises with carriers for inquiring vessel status and keeps customers update on the shipment.
●Tracking and Tracing shipments.
●Pre-Alerts the customers for outbound shipments & sends Import Cargo Arrival notifications.
●Supervised preparations of Job files for execution of Import shipments.
●Preparation of all Ocean import international Documents to comply with International Trade-rules and regulations.
●Ensuring Timely Import clearance and Delivery.
●Applying Certificate of Origin (COO) in ARABIC and ENGLISH.
●Applying Duty Exemption & Dubai Municipality Procedure for customer.
●Familiar with Harmonized Tariff Schedule classifications, valuations of Commodities calculations customs duties for the shipments.
●Import Customs Clearance through online portals. Keep a track of Customs Duties & Deposits.
●Processing import break-bulk shipments. (Mirsal I/II.)
●Liaise with Transport department to arrange delivery of incoming shipments.
●Coordinates Road freight movement of cargoes within GCC countries in liaison with the Transporters / Border Agents.
●Ensure Job files are completed and forwarded to the Respective Billing Department on time.
●Manage all import and export processes in a cost effective and efficient way and comply with relevant local and international legislation.
●Manage, control, check or assist with issuing of all import/export document.
●Track all containers of company from shipping lines (ex: MSC, MAERSK, CMA CGM, SEA GO. LINES)
●Manage the necessary documents and online forms for the lawful execution of all import/export activities
●Arranged domestics and international shipments for customers
●Handled customer inquiries and resolved customer's complaints.
●Processed customer's orders and monitored the order process.
●Ensured all imported and exported items are correctly classified.
●Preparing reports for damaged Goods
RECEIVED SCHOLARSHIPS IN ENGINEERING. PARTICEPATE IN QUIZ SHOW.