Regional Compliance Head of Sanctions and Financial Crimes - Africa
Jumia Group
مجموع سنوات الخبرة :16 years, 2 أشهر
-Spearheaded and guided a geographically dispersed team of Compliance Team leaders and analysts, ensuring seamless coordination and efficient execution of the screening process.
-Assigned cases to Officers and Analysts with precision and tracked their progress to ensure
adherence to deadlines and deliverables.
- Handle escalations from Compliance Analysts and Officers
- Prepare weekly activity reports and trackers
-Led dynamic office meetings, fostering collaboration, and driving alignment among cross-functional teams.
-Contribute to the drafting, management and execution of policies and procedures which govern the organization's Screening program
- Ensure that the team complies with existing and developing Screening standards
-Conducted periodic evaluations of the Screening process, identifying areas for optimization and
implementing strategic improvements.
-Provide guidance to the analysts on the effective response to detected problems and proffer
recommendations for corrective action as appropriate
-Established a culture of compliance excellence, instilling a strong sense of accountability and ethical conduct across the team and organization.
-Consulted with the legal department, providing expert guidance and strategic advice to leadership and
management on intricate compliance matters.
-Developed and delivered comprehensive employee training programs, equipping staff with a profound understanding of compliance policies, practices, and reporting systems.
-Identified, investigated, and promptly reported compliance issues, irregularities, and violations, ensuring swift remedial action and effective risk mitigation.
-Demonstrated strong problem-solving skills, actively following up, escalating, and actively participating in resolving complex challenges as necessary.
-Conducted meticulous analysis of underlying customer business and sales issues, aligning suitable Anti-Money Laundering (AML) or Anti-corruption solutions to address them effectively.
-Provided valuable advice and support on diverse compliance areas, readily assisting in compliance
projects, and delivering insightful input.
-Prepared accurate and timely ad-hoc regulatory reports and other deliverables, ensuring strict
compliance with regulatory requirements.
-Maintained a meticulous approach, promptly identifying and resolving issues and errors, while
maintaining thorough documentation and adhering to appropriate escalation protocols.
-Displayed leadership qualities by overseeing process improvement initiatives and collaborating
proactively with team members on large-scale strategic projects.
-Contributed to the execution of Annual/Quarter Compliance Risk Assessments, actively participating in planning and meticulous data collection efforts.
- Responsible for Due Diligence (Sanction Screening) including identifying and resolving any red flags.
-Monitoring ongoing compliance procedures, and collaborating with other departments to ensure that the process is followed for compliance monitoring.
-Evaluation, analysis, and monitoring transactions, identifying red flags and patterns of suspicious
activity, and Escalating alerts for further investigation.
-Escalate EDD (Enhanced Due Diligence) cases that do not meet AML standards to the Regional Compliance Team and follow through to an appropriate resolution.
-Ensures compliance with AML-related laws and regulations and identifies matters of non-compliance and escalates them to the Regional Compliance Team as necessary for a resolution.
-Manage cases of potentially suspicious activity from the EDD High Risk and AML monitoring system, including analysis of transaction activity and balances.
- Follow-up with Compliance Administrator on missing reports.
- Maintain relevant communications and documents to satisfy audit inquiries.
- Assists with ad hoc projects concerning a variety of corporate and business matters.
-Prepare and submit compliance assessment status and results, post local Compliance Officer
Approval.
-Administration of compliance monitoring and compliance onboarding functions including KYC and CDD.
- Ensuring compliance with applicable internal policies, procedures, and regulations. - Conduct training for AML and Anti-Corruption Policy.
- Assessing product compliance risks and assisting in developing risk management strategies.
-Filing appropriate compliance reports with regulatory agencies and coordinating with other regulators at the time of visit.
-Forming and monitoring the performance of teams on a regular basis and conducting compliance due
diligence and audits of locations/branches/agents. - - Coordinating with the locations/branches/agents in this regard. -Monitor and comply with all requirements of the AML Law 106 of 2013, it's executive regulations and Central Bank of Kuwait instructions 2/RS/310/2013 and any Subsequent circulars issued by the Central Bank of Kuwait from time to time.
-Monitor and comply with all requirements under the Central Bank of Kuwait circular regarding the
implementation of internal controls and procedures that are issued under resolution (5) of 2014 by the local committee
-Investigate sanctions hits against the following but not limited to UN, OFAC, HMT, EU, CBK, and the
local list issued by the local committee formed by resolution (4) of 2014 issued by CBK.
- Assist in the compilation and maintenance of internal watch lists. -Assist with inquiries from the Central Bank of Kuwait, Kuwait Financial Intelligence Unit, Local committee formed by resolution (4) of 2014, and relevant authorities.
-Coordinate the gathering of customer due diligence requirements for new and existing Wholesale clients.
-Monitor and assess the quality of retail customer KYC documentation and raise any concerns to the
General Manager.
-Ensure Compliance with the Company’s Anti-Fraud Policy issued and revised from time to time, and be responsible for its implementation.
-Reviewing the new Bank agreements to ensure that it complies with the Central Bank of Kuwait
requirements and also with the internal policy of the company requirements.
-Collecting and reviewing Wolfsburg questionnaires from our correspondents and sure that all correspondent's questionnaires are up to date
-Receiving internal STRs and undertaking reviews to determine if such suspicions
have substance and require disclosure to the relevant authorities.
- Monitor transaction reports to identify and investigate any suspicious transactions.
- Provide advice and guidance to staff on customer due diligence requirements.
-Ensure that statutory reports for CBK are sent in accordance with the required
Timescales.
- Assist with the preparation and review of materials gathered for regulatory exams/audits
- Supplied proof that False Positives were proven to be correct and updated Actimize.
-Reviewing and updating KYC files with missing and updated information to satisfy compliance requirements.
- Responsible for Customer accounts and their monthly salary deductions. -Handling customer problems about their accounts Responsible for monthly clients
transfers
- Oversee the accounting, investment, and lending operations at financial institutions to make sure that they comply with local laws.
-Develops and periodically reviews and updates Standards of Conduct to ensure continuing
currency and relevance in guiding management and employees.
- Promoting efficiency by implementing improved operational procedures.
- Analyzing and maintaining operational data and monitoring product inventories.
-Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency
- Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support
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