IT Manager, Job Responsibilities
Creative
مجموع سنوات الخبرة :11 years, 6 أشهر
• January 2012 - Present
Creative
IT Manager, Job Responsibilities
o Decision making and presentation to the upper management
o Follow the work of maintenance and backups
o Performed Security Audits and Site Surveys.
o Daily follow up of reports from all hotels
• February 2008 - Present
Triumph hotel
IT Assistant Manager, Job Responsibilities
o Administration for the Network & Servers Infrastructure insuring maximum up time without the compromising the security
o Backing up & Maintaining all Databases and Servers
o Administration for the IP telephony Voice Server & Troubleshooting IP phones related problems
it
• January 2007 - January 2008
ISB (Information Systems Branch at Military Intelligence & Reconnaissance)
o Administration for the Network of 200+ hosts & IP telephony insuring maximum uptime for all devices.
o Troubleshooting different network issues, both physically and logically.
o Holding knowledge transfer sessions to my superiors and peers.
❖ Internships: Where did u do the training? I need a company name and period
o Handled network projects that span multiple sites and technologies
o Participated in scheduled outages.
o Configuration of Cisco Switches (hands on in lab and at customer sites)
o Assisted in Preventive Maintenance visits.
o Basic Network Management.
o Solar Winds Network Monitoring & Management tools.
o Troubleshooting Network issues and other computer related problems.
• Month 2006 - Month 2007
Air Cairo Company
IT Support Engineer
o PCs support
o Devices Maintenance (PCs, Printers,
• Month 2004 - Month 2006
Masr Hotels
IT Support Engineer
o PCs support
o Devices Maintenance (PCs, Printers,
❖ Technical Synopsis:
o Advanced knowledge of Cisco networking products such as Routers, Access Servers, Backbone- Switches and Network Management.
o Advanced knowledge of Data Communications concepts, Connectivity Methods, Networks Infrastructures, Cabling, Networks Backbones, Networks Topologies, and Networks Design.
o Advanced knowledge of networking protocols Ethernet, Fast Ethernet, and Giga Ethernet, VLAN, Layer 3 VLAN.
o Advanced knowledge of networking protocols of WAN Protocols SNMP, TCP/IP, PPP, RIP, EIGRP, OSPF and BGP.
o Advanced Knowledge of Windows domains, active directory and ISA servers.
o Intermediate knowledge of Cisco PIX, ASA Firewalls, VPN Concentrator, IPSEC, Encryption, AAA, Firewall Blades, Intrusion Detection IDS.
❖ Project References:
• Triumph hotel
o IPTV System (Brief description what is this bezabt and what is ur role feha)
o Aruba Wireless Network; Mobility, management system (Brief description what is this bezabt and what is ur role feha)
o IP Telephony Solution: Alcatel Omni PCX (Brief description what is this bezabt and what is ur role feha)
o DSLAM with 150 CPE (Brief description what is this bezabt and what is ur role feha)
• Creative
o You need to add other things here
o Installation, Maintenance & Administration for Windows Domain 2003
o Installation, Maintenance & Administration for Microsoft ISA
o Installation, Maintenance & Administration for Kaspersky Antivirus Server
o Installation, Maintenance & Administration for Fax Server
o 2nd line support for problems that arise for the hotel staff
❖ University: • B.Sc. in Computer Science - Suez Canal University 2006 Elective: Computers and Systems Department