Area Manager
Jan Burger
Total years of experience :17 years, 11 Months
Running multiable units where I practice operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc
people management: recruiting new staff, training and developing existing
staff, motivating and encouraging staff to achieve targets working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations . Ensuring high standards of customer service are maintained. Implementing, and instilling in their teams, company policies, procedures, ethics, etc .handling customer complaints and queries .implementing branded promotional campaigns from head office, including the handling of point of sale promotional materials, or devising your own promotional campaigns. preparing reports and other performance analysis documentation
Grade :very good with honor