Operations Manager
Metatrade s.a.l
Total des années d'expérience :12 years, 4 Mois
-Ensure that all orders are prepared and manufactured in a correct, cost effective, and timely manner in alignment with specifications and quality requirements.
-Planning schedules for team members, in an effective way to optimize tasks’ accomplishments.
-Continuous monitoring and improving operations system, processes and practices that guaranty achieving organizational goals.
-Material purchase, inventory planning, and ensure warehouse efficiency.
-Financial data examination, and using these data for financial status improvement. -Quality control, and production KPIs monitoring.
Coordinating with multiple international suppliers and selecting items to purchase from catalogues.
-Negotiating costs and prices of items purchased with those suppliers taking into consideration economic, social, political environments in Lebanon, and purchasing power of prospect customers.
-Negotiating shipping costs and logistics with multiple shipping agencies and choose the optimal agency to ship with in order to minimize costs, and speed up the shipping process.
- Follow up all shipping documents needed for customs clearance process.
Filing and organizing all documents needed for the customs clearance and follow up with the clearance agent to speed up the process with minimum cost.
-Control and managing downloading of goods in the warehouse in the optimal way to facilitate the loading process when delivering to customers.
-Stock management and comparing quantities received with invoice/PL quantities.
-Calculate price and cost factors of all items received, in coordination with the accounting department.
-Sending samples to all prospect customers and search for new ones.
-Negotiate and make sales deal with customers.
-Control and manage delivery process of goods to customers to insure safety of goods. -Invoice issuing and follow up payments in coordination with accounting department.
Negotiating shipping costs and logistics with multiple shipping agencies and choose the optimal agency to ship with in order to minimize costs, and speed up the shipping process, for all goods related to all companies under Sultanate Holding.
- Follow up all shipping documents needed for customs clearance process.
- Filing and organizing all documents needed for the customs clearance and follow up with the clearance agent to speed up the process with minimum cost.
-Control and managing downloading of goods in the warehouse in the optimal way to facilitate the loading process when delivering to customers.
-Stock management and comparing quantities received with invoice/PL quantities
-B2B sales including selling products from one business to another.
-Listening to customer requirements and presenting appropriately to make a deal with them -Maintaining and developing relationships with existing customers in person and via telephone calls and emails
-Cold calling to arrange meetings with potential customers to prospect for new business -Negotiating the terms of an agreement and closing sales and deals of projects.
-Gathering market and customer information
-Representing our company at trade exhibitions, events and demonstrations
-Liaising with suppliers to check the progress of existing orders
-Recording sales, orders, and follow up information for all current and potential customers and sending copies to the sales office, and entering figures into a computer system.
Effective and efficient functioning of the business development department of Sultan Steel; - Effective communications and administrative support to the office;
- Facilitation of knowledge building and management;
- Analyzing reports from accounts;
- Summarize and report all the analyzed data to the CFO with suggestions;
- Responsible for financial, managerial, and HR analysis for prospective projects;
- Holding meetings with employees and managers;
- Maintenance of up-to-date filing system ensuring safekeeping of confidential matters and use of automated filing system.
Working in the packaging department in Al-Rifaii Roastery
- Working in two separate departments in the packaging department.
- Using 3 types of machines in the packaging department.
Working in the packaging department in Al-Rifaii Roastery
- Working in two separate departments in the packaging department.
- Using 3 types of machines in the packaging department.
My graduation thesis consisted of building a platform to success in operations management that could be applied in different industries
DEAN’S HONOR LIST FALL SEMESTER 2009-2010 DEAN’S HONOR LIST SPRING SEMESTER 2010 Excellent Course Performance Marketing Principles (MKT 201), Fall 2009 Distinguished Course Performance Organizational Behavior & Management (HRM 302), spring2011 GPA: 86.71