محمد حامد, telesales executive

محمد حامد

telesales executive

Azizi developments

البلد
السودان - الخرطوم
التعليم
بكالوريوس, Plastic Engineering
الخبرات
2 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 8 أشهر

telesales executive في Azizi developments
  • الإمارات العربية المتحدة - دبي
  • أبريل 2017 إلى أبريل 2018

Handling Toll Free # (800 AZIZI) receiving calls and assisting customers. Handling live chat, Assisting customer who need online assistance regarding our projects. Timely follow-ups on the leads given to Property consultants, whether client was assisted or not. Contact potential or existing customers to inform them about a product or service using scripts. Understand customer requirements and close sales. Enter and update customer information in the database. Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to
meet sales quota and facilitate future sales Keep records of calls and sales and note useful information. Conducting sales presentations through the phone and screen sharing. Evalute, track and report the success of program and campaign

customer service representative في cupola teleservices
  • الإمارات العربية المتحدة - دبي
  • فبراير 2015 إلى أغسطس 2016

Worked on several Projects back on back . Reem Finance
Enoc & Eppco
Emirates Auction
MBC
AL Ain properties, Villa Lantana
Dubai South
Samsung
UAB Bank
Al Tayer Group,
Engel and Volkers,

الخلفية التعليمية

بكالوريوس, Plastic Engineering
  • في Sudan University Secondary School African Council Secondary School
  • نوفمبر 2019

in

Specialties & Skills

Adobe Creative Suite
Microsoft Office Suite
Microsoft CRM
Sage CRM
SAP CRM
CALL CENTER
COLD CALLING
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SUPPORT
DATA ENTRY
DATABASE ADMINISTRATION

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

E-accounting (تدريب)
معهد التدريب:
online courses
تاريخ الدورة:
January 2019
المدة:
1000 ساعة

الهوايات

  • horse riding . music . multimedia and productions
    never give up is my reward i accomplished