Banknotes Inventory Manager
Currency exchange international
Total years of experience :15 years, 6 Months
Directly oversee and manage Miami and Los Angeles currency inventories.
• Use historical reporting, seasonality, team feedback to forecast demand and book wholesale vendor trades accordingly.
• Develop/monitor quarterly vault inventory targets.
• Effectively partner with vault and operations to gather feedback and plan weekly cash flow activities.
• Identifying emerging issues and trends to inform high management.
• reviewing the sourcing costs and review of client pricing.
• Preparing anticipated settlements and attend weekly Inventory Forecast meeting with Treasury team
• Achieving the Quarter budget in turnover and revenue.
• Hiring, training and coaching the tellers.
• Manging the inventory to make sure we are on target.
• Keeping the customer satisfaction level at standard level.
• assured a daily smooth operation by keeping things under control.
• Planed and implemented marketing visits to increase the sales.
• Lead the team by example in a healthy work environment.
• Responsible for the 8 stores P&L.
• Set sales targets for the sales-team, monitor performance, and identify areas for improvement
•Developed and implemented a new sales strategy that resulted in a 200% increase in The revenue and a 85% increase in profitability within the first year.
• Achieved highest level of customer services by Analysing customer feedback and developed strategies to improve customer satisfaction.
• Maintained a great relationship with all stakeholders.
• Managed recruiting, objectives setting, coaching and performance monitoring of sales representatives.
- Used Smart way of selling foreign currencies and cash cards by Identifying customer’s needs and provide an opportunity for those needs to be met.
- Handled customer queries and complaints about the products and resolve it,
- Achieved 150% of my Target
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