Mohamed Hannoura

• Assisted passengers with check-in, boarding, baggage guidance, and airport service operations in
a fast-paced international airport environment.
• Handled customer inquiries and resolved travel-related issues professionally and efficiently.
• Coordinated with airport teams to ensure smooth passenger flow and on-time departures.
• Maintained high standards of customer service and operational accuracy while following airline
procedures and safety standards.

• Managed passenger coordination and supported traffic-related airport operations.
• Assisted with operational procedures, scheduling activities, and documentation processes.
• Maintained efficient passenger movement and communicated effectively with passengers and
internal teams to resolve issues.