Mohamed Hassan ElBanna Mohamed Salama, Operations Team Member

Mohamed Hassan ElBanna Mohamed Salama

Operations Team Member

Aramex - United Arab Emirates

Lieu
Egypte - Ismaïlia
Éducation
Baccalauréat, Law
Expérience
9 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 5 Mois

Operations Team Member à Aramex - United Arab Emirates
  • Émirats Arabes Unis - Dubaï
  • novembre 2019 à décembre 2020

• Maintain and improve the ground operations performance in terms of delivery,
pick up, and all related aspects.
• Manage the various inbound/outbound and warehouse operations.
• Maintain healthy and safe workplace environment.
• Organize the warehouse to ensure full use of warehouse space

Senior Relationship officer à Citi Bank
  • Émirats Arabes Unis - Abu Dhabi
  • mai 2018 à novembre 2019

• Increase market share of asset products and acquire more New To Bank
customers.
• provide excellent customer service.
• Achieve assigned sales targets.
• Ensure Compliance with Policies and Procedures.
• Attending KIOSK set by the bank in different locations.

Senior Property Consultant à AZIZI DEVELOPMENTS
  • Émirats Arabes Unis - Dubaï
  • janvier 2017 à avril 2018

• Researches, prospects, obtain leads and develop new business opportunities in order to reach sales targets
• Captures leads and prospects and maintains a database for such prospects
• Conducts viewing for prospects
• Represents the company during exhibitions
• Participate in sales launches .
• Handles all customers in a professional manner.
• Follows-up with own customers for signing sales agreements
• Promptly responds to all enquiries received.
• Ensures high level of customer service.
• Ensures compliance with the sales policies at all times.
• Creates pipeline reports for submission to line manager

Sales & Customer Service Representative à Etisalat
  • Émirats Arabes Unis - Abu Dhabi
  • novembre 2015 à novembre 2016

•Welcome customers to the customer center.
•Handle customers complaints and inquiries and provide solutions to their problems.
•Sell etisalat products and ensure proper collection of required documents.
•Sell value added services to customers.
•Coordinate with other departments to solve customers complaints.

Real Estate Agent à Sea View
  • Egypte - Hurghada
  • juillet 2013 à septembre 2015

• Actively promote the companies services.
• Lease and Sell property.
• Maintain regular contact with Developers, landlords, investors, tenants and owners to find new opportunities and assess existing ones .
• Attend property viewings with prospective buyers and tenants.
• Provide excellent customer service.
• Achieve sales targets set by the company
• Interview clients to determine what kinds of properties they are seeking.

Telesales Agent à Ameco Tech
  • Egypte - Le Caire
  • mars 2005 à mars 2007

• Generate and qualify leads through cold calling.

• Manage leads by tracking and following up on them.
• Close sales and meet monthly sales goals in accordance with development plan.
• Explaining and promoting the product to prospective clients.
• Maintaining and updating customer database

Éducation

Baccalauréat, Law
  • à Al zagazig university
  • octobre 2012

General law

Specialties & Skills

Customer Service Skills
Real Estate
Convincing Skills
Communication skills
Listening Skills
Team work
Direct sales
Relationship manager
Business development
Time Management
Handling Pressure
Leadership
Problem Solving
Customer Service
E-Marketing
Internet
Microsoft Office

Langues

Anglais
Expert
Arabe
Langue Maternelle

Loisirs

  • Shopping