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Mohamed Hazem, Senior Sales Consultant

Mohamed Hazem

Senior Sales Consultant·Connect Homes for Real Estate

United Arab Emirates

Bachelor's degree, Administration And Commerce

Work experience

Total years of experience: 7 years, 6 months

Senior Sales Consultant

December 2023 - Present

Connect Homes for Real Estate

Cairo, Egypt

December 2023 - Present

• Promoted property sales through advertisements, open houses, and online platforms.
• Developed sales strategies, nurtured client relationships, and exceeded sales targets.
• Guided and supported junior team members to achieve business goals.
Company industry:
Real Estate

Reception & Customer Service Manager

January 2022 - November 2022

Prime Clinics

Cairo, Egypt

January 2022 - November 2022

• Greeted clients and visitors, ensuring high standards of reception service.
• Led a customer support team, improved service processes, and enhanced client satisfaction.
Company industry:
Medical Hospital

Call Center Representative / Shift Leader

January 2021 - January 2022

Ahly Medical Company

Cairo, Egypt

January 2021 - January 2022

• Responded to customer inquiries regarding medical approvals.
• Followed up with clients to confirm approvals were received.
• Acted as shift leader, managing staff and resolving issues.
Company industry:
Medical Hospital

Customer Service / Technical Support

January 2020 - December 2020

TE Data (We)

Cairo, Egypt

January 2020 - December 2020

• Handled troubleshooting and resolved technical issues.
• Identified customer needs, clarified information, and provided effective solutions.
Company industry:
Internet & E-commerce

Customer Service Representative

January 2019 - December 2019

Vodafone Egypt (888)

Cairo, Egypt

January 2019 - December 2019

• Managed large volumes of inbound and outbound calls.
• Followed up with customers to ensure issues were fully resolved.
Company industry:
Call Centers & Customer Care Outsourcing

Customer Sales Representative

January 2018 - January 2019

Vodafone Egypt

Zaruma, Ecuador

January 2018 - January 2019

• Contacted customers to present special offers.
• Subscribed clients to services after approval.
Company industry:
Telecommunications

Education

Ain Shams University

July 2022

July 2022

Bachelor's degree, Administration And Commerce

Egypt

Ain Shams University

May 2022

May 2022

Bachelor's degree, Administration And Business Administration

Egypt

Skills

CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FACEBOOK ADVERTISING
Intermediate
FACEBOOK ADVERTISING
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INTELLECTUAL PROPERTY
Intermediate
INTELLECTUAL PROPERTY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic

Beginner

English

Beginner