Paper Channel Manager
Xerox Egypt
مجموع سنوات الخبرة :13 years, 4 أشهر
Job Description
* Daily sales reporting
* Management of performance
* Ensuring excellent client service from all team members
* Initial contacting phase
* Specification & product requirements
* Quoting & price negotiation
* Project management of orders including post delivery follow up
* Negotiating with clients
* Monitoring the stock profile
* Preparing and presenting sales and marketing proposals to upper management and suppliers.
* Develop strategies and new-item initiatives for accounts.
* Evaluate product marketability in term of customer needs.
* Maintain up-to-date understanding of the products and industry trends.
* Establish and maintain working relationship with customers.
* Analyze sales activity and statistic to manage individual and territory.
* Attending sales group meetings concerning sales target or forecasts, reporting on market situation.
* Providing customer services, discussing credit terms, quoting prices, and preparing sales orders with a focus on on-time delivery deadlines.
* Day-to-day management
* Daily sales reporting
* Appraisal, training & personal development of staff
* Management of performance
* Ensuring excellent client service from all team members
* Initial contacting phase
* Specification & product requirements
* Quoting & price negotiation
* Project management of orders including post delivery follow up * Negotiating with clients
* Monitoring the stock profile
* Researching & advising on new products
* Responsible for winning new business & new clients
* Resolving problems and disputes including customer service
* Develop and maintain sales and promotional materials
* Plan and conduct direct marketing activities
* Maintain sales activity records and reports
* Monitor and report on sales activities and follow up for management
* Conduct market research and surveys
* Monitor competitors, market conditions and product development
* Ensures increased sales and revenue generation.
* Greet the customer courteously and proactively determine the requirements of the buyer by asking the right kind of questions and seeking answers.
* Develop and maintain a customer database.
* Generate and qualify leads.
* Source and develop client referrals.
* Prepare sales action plans and schedules.
* Make sales calls to new clients.
* Develop and make presentations of cars to new clients.
* Negotiate with clients.
* Present sales contracts.
* Respond to sales inquiries and concerns about car sold by phone or in person.
* Ensure customer service satisfaction and good client relationships.
* Follow up on sales activity.
* Participate in sales events.
* Greet the customers
* Find out the customer's needs
* Recommend, select and help locate the right car.
* Describe the car’s features and benefits.
* Demonstrate use and operation of the cars.
* Provide information about guarantees, manufacturing specifications, care and maintenance of the car and delivery options.
* Provide information about financing available.
* Recognize and monitor security
Wagih Abaza Company "Peugeot Cars" Jun. 2002 - Oct. 2004
"Center of development & commerce"
Mohandessin, Giza
Assistant Planning Manager
Job Description
* PDI "Pre-Delivery Inspection" checking, this check must be done to every new car before it can be delivered to the customer. We check all the lug nuts, lights, fluid levels, installs the floor mats, etc.
* Supervision over customer delivery and solve customers' delivery issues.
* Managing car parts orders (domestic & international)
* Quality checks on product and service delivery.