Business Manager
sphinx
Total des années d'expérience :14 years, 8 Mois
Restructured the Egyptian branch to regain revenues from 22 % to 83 % in three year's time.
Reduced overtime 30%; computer usage 25%; expenses 33%.
Directs the creative for all marketing materials, including catalogs, brochures, and direct mail pieces. Also managed and maintained online newsletter content. Positioning and proofing of all such materials.
Simultaneously managed multiple projects under tight deadlines.
Grew & surpassed customers’ retention from 11% to 93%.
Played a key role in the acquisition of 70% of market share in Libya.
Awarded as manager of the year for 2007, 2008 &2011 in recognition of outstanding performance, exceeds targets & tactfully resolving sensitive issues.
Coached 90% of the internal training.
Known within my colleagues & government authorities by organized, reliable, & outstanding ethics.
Changed the government supervision authority’s reports from “Unacceptable” to “Best”.
Planned expansion programs in two countries (Kingdom of Saudi Arabia & United Arab Emirates)
Proved ability to handle the budget accurately, without any one mistake.
Researched and currently implementing flex benefits program, which allows employees to design their own benefits packages, resulting in higher employee satisfaction.
Worked with the CEO to develop new in-house training courses, saved $17, 500 annually from outside training costs.
German University in Cairo (GUC) – Cairo Camps 2013: still running Master of Business Administration ( MBA ) Student