Fashion Sales Advisor
Moments Group
Total years of experience :14 years, 10 Months
Experience : August 2007 to Jan 2013
•Promoted to supervisor position to recruit, train and supervise sales team and cashiers.
•Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance.
•Manage front-end operations to ensure friendly and efficient transactions at checkout.
•Consistently overachieved in sales and leadership by example and played an in-strumental role in driving record-high sales increases, propelling store to improve overall profitability.
•Contributed to the success of employee-development and morale-building programs.
•Elevated showroom's guest-satisfaction by ensuring pleasant customer experiences, and the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
•Advanced to increasingly responsible positions, culminating in a management role with oversight of five showrooms.
•Managed and supervised 4-6 employees and managed P&L, sales, inventory, showroom design, merchandising and cost controls.