Technical Services Team Lead
CyberMAK Information Systems
Total years of experience :13 years, 6 Months
• Kept team's work in line with strict standards, carefully following outlined production orders and specifications.
• Managed team recordkeeping, tracking daily production and inventory used for senior management.
• Improved team performance by training employees in new techniques and monitoring daily activities.
• Improved user performance by training each in hardware and software use.
• Set specifications for new systems and updates, factoring in input from management, staff, and users.
• Diagnosed and resolved faults based on technical knowledge and use of pre-scripted repair trees.
• Developed cohesive presentations catering to both technical and non-technical audiences.
• Led discussions with external clients to understand business processes and technical needs.
• Proposed conceptual technical solutions within agile environment and made changes based on client feedback.
• Collaborated with client's technical teams and business users throughout software development life cycle.
• Enhanced functionality by installing new systems and updating existing platforms.
• Supported users with technical troubleshooting and software updates.
• Supported, maintained, documented, and enhanced software functionality.
• Completed assigned projects and tasks using standardized processes within timeline and requirements outlined by web portal team leads.
• Achieved development milestones on-time by thriving under Agile-based frameworks.
• Learned new technologies and adopted new tools quickly to maximize performance and contributions.
• Maintained web application forms, data groups, and user experience functionality.
Implementing, deploying and maintaining New Mobile application and Websites managed this mobile applications
Implementing, deploying and maintaining existing projects and worked on Cross Platform Mobile Application using ionic platform and anjular js and bootstrap and phonegap
Implementing, deploying and maintaining New and Existing Project i have worked in Technology and research department
CEO Founder and Software Developer for Menofia Mall Projects this is Core project that Trim Manage
Development and maintenance of existing projects of the company and the development of new projects and manage customer database on our server
Training on how to develop websites and desktop applications
Graduation from the Faculty of Science Pure Mathematics and Computer Science, magna cum laude and high specialization in the field of programming department websites using different programming languages
Passing the high school math scientific specialization to be able to go to university
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