Client Relationship Manager
Change Actions
Total years of experience :12 years, 0 Months
•Coordinate with the Consultant/Sales team to nurture prospects
through the sales process.
• Conduct lead-generating activities including outbound calls and
emails.
• Assisting in the presentation creation process (including branded
collateral and follow-up materials as needed).
• Support and follow up inbound sales leads from prospective B2B
customers.
• Learn about prospects' goals and critical pain points.
• Help prospects understand our B2B value proposition.
• Strive to continuously improve the sales process.
• You will conduct lead research via LinkedIn, Salesforce, Excel, and other lead generators to eliminate and prepare lists of leads for the
Sales Consultants team to utilize.
• Assist in increasing the consultant’s team's efficiency through rapid
acquisition and enhancement of lead lists.
• Find opportunities for improvement in our lead process flow.
• Being a hands-on team member.
Improved account management by predicting potential
competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling,
effective customer solutions and promoting compelling business
opportunities.
• Addressing and resolving key clients’ complaints.
• Consistently achieved top ranking in revenue and profit growth.
• Encouraged cross-selling of additional products and services
through relationship-building and acquired understanding of
customer business needs.
• daily business communication and business with major Saudi e-commerce platforms (noon and amazon).
• Developed and executed sales presentations as well as both
internal and external product training workshops.
• Investigated and integrated new strategies to expand business
operations and grow customer base.
• Maintained financial controls, planned business operations, and
controlled expenses while identifying and pursuing opportunities to
grow business operations and boost profits.
• Liaised with sales, marketing, and management teams to develop
solutions and accomplish shared objectives.
• Managed revenue models, process flows, operations support, and
customer engagement strategies.
• Perform research on current benchmark trends and audience
preferences
• Design and implement social media strategy to align with business
goals.
• Applied promotional tools to build product awareness, create
consumer interest and stimulate product demand.
• Performed market research to cater to sales promotion incentives
and increase sales.
• Recorded quantities of sample and coupon distribution to
estimate productivity and sales.
• Distributed product samples to potential customers to try offerings
before committing to purchasing.
•Developed and delivered engaging sales presentations to convey
product benefits.
• Created professional sales presentations and seminars to
effectively demonstrate product features and competitive
advantages.
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