محمد قانصو

Country HR Manager in Kuwait, Leading Carrefour Kuwait HR team.

Responsibilities:

- Lead and manage the HR department, providing guidance and support to the HR team
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Oversee the full spectrum of HR functions, including but not limited to talent acquisition, onboarding, performance management, employee relations, compensation and benefits, and compliance
- Partner with business leaders to understand their needs and provide HR solutions that support their objectives
- Drive employee engagement and retention efforts, fostering a positive work environment and a strong company culture
- Ensure compliance with local labor laws and regulations, and stay abreast of changes that may impact the business
- Analyze HR metrics to identify trends and areas for improvement, and develop and implement action plans accordingly

HR Manager at McDonald's Kuwait - Leading the HR & Administration departments in Kuwait.

-Overseas & Local Recruitment
-Employee Relations & HR Business Partnering
-Performance Management & Job Evaluation
-Employee Engagement
-Accommodation & Transportation
-Administration & Employee Benefits

Responsibilities
•Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
•Provides support and guidance to HR consultants, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
•Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
•Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
•Oversees employee disciplinary meetings, terminations, and investigations.
•Maintains compliance with local country law, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
•Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

HR Manager in Al-Wazzan Regional - Leading the HR department functions in GCC

-Enhance ROI of HR Strategic Initiatives
-Functional expert
-Knows HR Principles
-Customer oriented
-Applies business
-Manages resources
-Strategic partners
-Mission oriented
-Strategic planner
-System Innovator
-Understands team behavior
-HC developer
-Individual focus
-Manages change
-Future Orientation
-Coach Team Relationships
-Employee advocate
-Values diversity
-Resolves conflict
-Communicates well
-Enhance employee productivity

Assistant HR Manager - Responsible for Recruitment, HR Business Partnering and Training

- Consistently recruiting an excellent staff.
- Maintaining a smooth onboarding process.
- Training, counseling and coaching our staff.
- Resolving conflicts through positive and professional mediation.
- Carrying out necessary administrative duties.
- Conducting performance and wage reviews.
- Developing clear policies and ensuring policy awareness.
- Creating clear and concise reports.
- Giving helpful and engaging presentations.
- Maintaining and reporting on workplace health and safety compliance.
- Handling workplace investigations, disciplinary and termination procedures.
- Maintaining employee and workplace privacy.
- Leading a team of junior human resource managers.

Being a Performance Management Specialist in Azadea is basically the same position as an HRBP (Human Resources Business Partner).

- Support, coach and provide employees and managers with professional advice on HR issues, and ensure that HR policies and practices are properly implemented.
- Initiate and maintain an open communication channel with employees and managers; provide consultancy services to Human Resources Manager, Brand Manager and Country Manager when employees are promoted.
- Perform field visits on regular basis and address HR issues with managers by coaching and providing advice on areas of improvement.
- Supervise the performance review process by ensuring proper implementation of the system, advising managers, and providing coaching sessions when necessary.
- Conduct seasonal studies on different HR metrics such as company turnover, probationary success, disciplinary actions, promotional rates and employee satisfaction survey; generate and analyze related reports and suggest action plans accordingly.
- Implement and maintain Disciplinary action Matrix in line with applicable policies and procedures and labor law.
- Conduct Exit Interviews for leavers; generate and analyze reports related to separations.
- Assist in the identification of high potential employees in order to create a pool of talent, and coordinate with the Training & Development department for their development needs.
- Interview candidates for the Part-Timer Sales Associate positions
- Recruit Part-Timers and evaluate their performance
- Assist the business owners with amending their headcounts and coming up with solutions to maitain a healthy salary ratio

Achieved The Star of the Month - July 2016 award for the hardwork and dedication I showed towards my responsibilities and the initiatives I took.

Being an Internal Communications Coordinator in Gulf Bank is a great achievement in the past 3 years.

- Responsible for the bank communications and announcements
- Informing employees on bank rules and regulations
- Responsible for the Intranet (Banks internal website)
- Organising all bank internal & external events
- Organising bank sponsorship events and agreements
- Planning for events and coming up with creative ideas
- Being creative and assisting all departments with their campaigns and initiatives
- Coming up with Giveaways ideas
- Communicating with vendor and purchasing gifts and giveaways for the bank internal campaigns
- Organising all bank departments with ceremonies and recognition events
- Organising employees awards and Star Achievements

Our main goal and objective in Internal Communications is to make Gulf Bank the best place to work for.

Achieved a Star Achievement Award from General Manager of Human Resources, Mrs. Salma Al-Hajjaj on all of the efforts that I did through out 2014.