Vice President
BCD Marketing Solutions Agency
Total years of experience :14 years, 8 Months
- Follow up and control of all marketing activities; In order to reduce errors to a minimum, and correct deviations.
- Follow up on marketing advertising programs, evaluate their response level, and thus identify their shortcomings and weaknesses, while taking care to address and solve them.
- Conducting studies before developing strategies, by developing the best possible strategy in order to achieve the highest percentage of profits.
- Concluding various agreements, especially with advertising agencies; In order to implement advertising campaigns.
- Searching for the best marketing opportunities for the company, by analyzing the basic factors, including physical or technological factors
- Make the company's marketing objectives and striving to implement them to ensure the achievement of profits.
- Develop appropriate plans related to all activities related to the promotion of the company's products.
- Implementation of marketing plans, with the need to develop them in a way that preserves the establishment's prestigious position, as well as enhances its competitiveness.
- Responsible for managing marketing campaigns for events
- Responsible for email campaigns for the events
- Monitor events' performance & market penetration
- Liaise with Media and Associations and manage their partnerships.
- Work with the design team to develop printed material and adverts.
- Manage the events databases and CRM systems.
- Manage all social media channels and develop an editorial calendar and prepare media content to increase customer engagement.
- Be in charge of running and managing the call center daily.
- Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.
- Understand all organization’s products, services, procedures and guidelines and communicate same to all team members.
- Monitor all calls to ensure that due procedures and quality standards are strictly adhered to.
- Submit regular reports to management and seek new ideas and strategies to improve performance at the center.
- Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times.
- Addresses disciplinary and/or performance problems according to company policy.
- Establishes work procedures and processes that support the company and departmental standards, procedures and strategic directives.
- Responsible for managing marketing campaigns for events
- Responsible for email campaigns for the events
- Monitor events' performance & market penetration
- Liaise with Media and Associations and manage their partnerships.
- Work with the design team to develop printed material and adverts.
- Manage the events databases and CRM systems.
- Manage all social media channels and develop an editorial calendar and prepare media content to increase customer engagement.
- Handle all customers to maximize company sales.
- Presenting our projects in a structured professional way face to face.
- Answering incoming calls from prospective customers.
- Understand the customer requirements.
- Record the customer personal information accurately in a computer system.
- Deal with complains doubts to safeguard the company's reputation.
- Handle all customers to maximize company sales.
- Presenting our projects in a structured professional way face to face.
- Answering incoming calls from prospective customers.
- Understand the customer requirements.
- Record the customer personal information accurately in a computer system.
- Deal with complains doubts to safeguard the company's reputation.
- The organization work teams.
- put plans to work.
- Review the Tanta university news .
- Press coverage of events and important events
- The organization work teams.
- Put plans to work.
- Answer e-mails and data entry.
- Visiting potential customers to prospect for new business
- Acting as a contact between a company and its existing and potential markets.
- Handle all customers to maximize company sales.
- Presenting our projects in a structured professional way face to face.
- Answering incoming calls from prospective customers.
- Understand the customer requirements.
- Record the customer personal information accurately in a computer system.
- Deal with complains doubts to safeguard the company's reputation.
- Write reports about television programmers
- Provide weekly analysis of topical issues related to the Arab world
- Write a media summary of Arab media
- Write policy recommendations on particular topics of expertise
- Upload articles onto the website and manage content delivery
- Work with our researchers on ad hoc projects
High studies: Year Pre-Masters in mass media