TEAM LEADER
DHL
Total des années d'expérience :7 years, 8 Mois
working towards exceeding sales targets
•Daily communication with staff members regarding sales target.
•Ensuring that members of staff are well informed of the customer service rules
•Managing new staff performance.
•Assisting with the system process.
Responsible for delivery of Daily Flash Report
Responsible for delivery of Weekly Statistical Report & Payroll Statistical Report.
Preparation of Weekly Meetings & Events Forecast ensuring reconciliation with Rooms Forecast
Analytical review of information on daily basis and appropriate investigation into anomalies
Ensure all revenue streams are accounted for correctly and any necessary adjustments are made to rectify.