Mohamed Montaser, Team Leader

Mohamed Montaser

Team Leader

Simple Touch Software

Location
Egypt - Cairo
Education
Diploma, Good
Experience
12 years, 1 Months

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Work Experience

Total years of experience :12 years, 1 Months

Team Leader at Simple Touch Software
  • Egypt - Cairo
  • August 2008 to November 2016

Well Experience of software analysis, workflow documenting and help finding the best work plan for the clients.
Translate the Clients Requirements into software solutions with multi test scenarios.
Testing software Modules and help Creating or modify the test scenarios and present the result to the software developer.
Dealing With multi classes client to help understanding and solving software problems or even online demo and presentations.
Install, test and maintain Local Networks.

Customer Service Agent at Cliff Top Hotel
  • Egypt - Sharm el Sheikh
  • April 2007 to June 2008

Give each customer facilities.
Troubleshooting & repair, maintenance & repair utilities, supporting users remotely

Super Visor at Asma Technology
  • Egypt - Cairo
  • October 2004 to March 2007

Software maintenance, Operating systems configuration.
Troubleshooting & repair, maintenance & repair utilities, supporting users remotely.

Education

Diploma, Good
  • at Higher Diploma 3 Years
  • March 2003

Specialties & Skills

Very Good Knowledge of Software Maintenance & Hardware Maintenance
Excellent knowledge of Windows Configuration
Excellent knowledge of network Hardware setup and software Configuration
Good knowledge of SQL Server Administration.
Good Knowledge of Crystal Report.
Communication & Interpersonal skills, Strong Analytical and Problem Solving Skills
Excellent Skills of using & surfing the Internet
Good Knowledge of Adobe Photo Shop 7,Cs2,Cs3
Excellent Knowledge of Microsoft Office
Ability to work under Pressure.
Have a will to work as an active member in teamwork
Ability to work in hard conditions all day
Ability to working in any place

Languages

Arabic
Native Speaker
English
Intermediate