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mohamed mosleh hashad, technical support

mohamed mosleh hashad

technical support ·exceed

Egypt

Bachelor's degree, management information system

Work experience

Total years of experience: 4 years, 8 months

technical support

February 2017 - May 2017

exceed

Cairo, Egypt

February 2017 - May 2017

help client to fix internet problem by phone.
and i do some solution in system.
send emails to my leader, supervisor, hr, quality department, maintenance department, to support me in solving problems.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

فني صيانه واصلاح الحاسب الالي

July 2006 - October 2010

المصريه للحاسبات

Egypt

July 2006 - October 2010

صيانه الحاسب الالي
سوفت وير- هاردوير
محاسب
خدمه عملاء
بيع تجزئه وجمله

Company industry:
Installation & Technical Services
Job role:
Information Technology

Education

معهد ابو قير للحاسب الالي

May 2008

May 2008

Bachelor's degree, management information system

Egypt

GPA (percentage): 65%

GPA (percentage): 65%

Skills

Safety Audits
Expert
Safety Audits
Expert
HRO
Expert
HRO
Expert
IT
Expert
IT
Expert
Call Center
Expert
Call Center
Expert
Accounting
Expert
Accounting
Expert
سوفت وير
Expert
سوفت وير
Expert
call center agent
Intermediate
call center agent
Intermediate
web developer back-end
Intermediate
web developer back-end
Intermediate
Safety Audits
Expert
Safety Audits
Expert
HRO
Expert
HRO
Expert
IT
Expert
IT
Expert
Call Center
Expert
Call Center
Expert
Accounting
Expert
Accounting
Expert

Languages

English
Expert

Memberships

ecco

agent

May 2014

Training and Certifications

Certifications
ICDL
الغرفه التجاريه بالاسكندريه
May 2009 - Jul 2009