Mohamed Musharbak, Head of Sales & Business Development

Mohamed Musharbak

Head of Sales & Business Development

Barwa Bank

Location
United Arab Emirates - Sharjah
Education
Master's degree, International Business
Experience
21 years, 10 Months

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Work Experience

Total years of experience :21 years, 10 Months

Head of Sales & Business Development at Barwa Bank
  • Qatar - Doha
  • My current job since August 2010

- Reorganized Retail Sales Department, Relationship Managers and Direct Sales Force functions
- Created sales strategy, incentives schemes for the team and external business partners
- Developed Departmental Instruction Book
- Produced department yearly budget and tracked implementation
- Participated in launching Payroll services and Salary Card and promoted to corpoate clients
- Enhanced end-to-end process and Service Level Agreements between departments

Associate Vice President at HSBC Bank Middle East
  • United Arab Emirates
  • September 2007 to August 2010

- Enriched customer experience with all bank's products
- Re-engineering of processes, applying controls and defining metrics tools
- Formulated business strategies and developed Annual Operating Plans
- Managed HSBC Amanah Assets portfolio including business targets and sales
- Created new products to meet the needs of Islamic Banking Customers and strengthened the bank's product suite
Maintained business operations and complying with the bank's regulations, standards and procedures

Memeber at Board of Directors at Islamic Finance Company
  • United Arab Emirates - Dubai
  • January 2008 to January 2010

- Participated in company's strategy
- Put in place credit policy and operation manual
- Participated in decision of different investments

Participant in Leaders Program at Sharjah Tatweer Forum
  • United Arab Emirates - Sharjah
  • September 2007 to January 2008

I was selected after serise of tests and interviews to attend the Leaders Program with Sharjah Tatweer Forum.
During the course, I participated in different task and workshops.
The last part was to present the course learnings in a seleceted project with other team members.

Product Development Manager at Sharjah Islamic Bank
  • United Arab Emirates
  • September 2006 to August 2007

Promoting new real estate financing programs and creating real estate financing schemes
Reviewing the performance of branches and direct sales force
Monitoring operational procedures
Implementing performance evaluation matrix for different products

Assistant Manager- Service Quality & Business Process Engineering at Sharjah Islamic Bank
  • United Arab Emirates
  • January 2006 to September 2006

Re-engineering business process maps
Designing full recruiting assessment module
Creating training plan for future branch mangers

Process Field Engineer at TOTAL
  • United Arab Emirates
  • October 2004 to December 2005

Updating the operating manual of all facilities in the field
Supervising on implementation of modifications in the field
Examining the performance of oil wells and field equipments
Organizing studies and analysis in Offshore

Cementing Field Engineer at Schlumberger, Abu Dhabi, UAE
  • United Arab Emirates - Abu Dhabi
  • May 2003 to October 2004

Working with Research & Development Team on developing a new product for the oilfield
Assigned as the Regional Product Champion
Supporting clients in designing, executing and evaluating of different operations
Leading Safety Team and conducting meetings at the Head Office
Mentoring and training of junior engineers and operators

Cementing Field Engineer at Schlumberger, Kuwait
  • Kuwait - Al Ahmadi
  • July 2002 to April 2003

Designing and executing of Cementing Jobs
Checking all equipments maintenance reports

Education

Master's degree, International Business
  • at University of Wollongong
  • January 2008

Core Modules: International Banking, International Financial Management, Employment Relations in an International Context, Advertising and Marketing in a Global Economy, International Economic Environment for Business and International Business.

Bachelor's degree, Mechanical Engineering
  • at Jameat Alemarat Azlarabia Almottaheda
  • June 2002

Graduation Project Team Leader Found and Vice President of American Society of Mechanical Engineers - UAE Section

High school or equivalent, Science
  • at Ahmad Bin Hanbal
  • June 1996

Specialties & Skills

Customer Service
Retail Banking
Islamic Finance
Oilfield Services
Business Analysis
Cross-functional Team Leadership
Training & Development
Program Management
Banking
Business Strategy
Portfolio Management
Business Planning
Risk Management
Investments
Team Management
Retail Banking
Product Development
Islamic Finance
Contract Negotiation
Proposition Development
Customer Service
Customer Engagement
Mortgage Lending
Sales Management
Process Engineering
Service Quality
Operations Management
IT Management
Marketing
Oil & Gas Industry
Well Services
Mechanical Engineering
Engineering
College Teaching
Creative Writing
Microsoft Excel
microsoft visio
Strategic Financial Planning
Oilfield
Non-profit Program Development
Teacher Training

Languages

English
Expert
Urdu
Beginner
Persian
Beginner
French
Beginner

Training and Certifications

Leadership and Management (Training)
Training Institute:
Sharjah Tatweer Forum
Date Attended:
September 2007