Mohamed Qasem, Business develepment manager

Mohamed Qasem

Business develepment manager

Bayt.com

البلد
الأردن - عمان
التعليم
ماجستير, MBA
الخبرات
17 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 8 أشهر

Business develepment manager في Bayt.com
  • المملكة العربية السعودية - الشرقية
  • أشغل هذه الوظيفة منذ أكتوبر 2011

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
- Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
- Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
- Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Protects organization's value by keeping information confidential.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Supervising the team
- Tracking performance

Relationship Manager في Bayt.com
  • المملكة العربية السعودية - الشرقية
  • سبتمبر 2010 إلى سبتمبر 2011

- Determine client’s needs and convince them to buy our recruitment solutions
- Conduct 50 calls and 2 physical meetings per day
- Meet with new clients and increase our customer reach
- Give online demonstrations to clients in order to handle objections and convince customers to buy
- Manage growth of new business by transitioning them to be loyal customers of Bayt.com

HR Supervisor في Falcon Tyers
  • الهند - بنغالورو
  • يناير 2008 إلى مارس 2009

Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Prepares employees for assignments by establishing and conducting orientation and training programs.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training employees.
Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Contributes to team effort by accomplishing related results as needed.

Team Leader في Trans act
  • الهند - بنغالورو
  • يناير 2007 إلى أكتوبر 2007

- Helping with training and development
- Completing paperwork
- Handling complaints (from both staff and customers)
- Financial responsibilities
- Ordering stock (where applicable)
- Helping with promotional events
- Personnel duties
- Reporting to senior level management

Call center agent في Trans Act
  • الهند - بنغالورو
  • مارس 2006 إلى ديسمبر 2006

- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.

Customer care في Dell
  • الهند - بنغالورو
  • يناير 2003 إلى يناير 2004

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

الخلفية التعليمية

ماجستير, MBA
  • في University of Mysore
  • يونيو 2007

Specialties & Skills

Customer Service
Team Management
Team Leadership
Sales Operations
Business Development

اللغات

الانجليزية
متمرّس

الهوايات

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