Mohamed Hawwari

The role is dynamic and focuses on operations in service centers in Dubai and Northern Emirates.
It involves customer interaction and satisfaction, whether with internal customers (such as Emarat
management and different departments) or external customers (including Road & Transportation
Authority (RTA), Ministry of Interior (MOI), local police authorities and service vendors)
Business and Process development
Continuing to leverage my previously gained experience, I aim to persuade and influence
management to construct and open new service, thereby expanding the network
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Leasing Contracts & Monitoring Points of Sale:
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• Preparing leasing contracts in both languages Arabic/English.
First level scrutiny and monitoring of the conduct in general of the tenants at the locations
and monitoring any violations in specific in liaison with the Legal Advisor.
• Making sure that each point of sale by any tenant is leased/occupied at the best leasing
rates within the emirate.
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• Invoicing tenants, collecting cheques clearing the payments in coordination with Accounts.
Monitoring the volume of sales at each Site to assist the management to decide on the
yearly lease value and whether any rent increase is required.

Special Duties:
• Assigned by the executive management as one of Task Force members for technical
projects evaluation. I was one of the technical team to visit, survey and prepare the
evaluation report prior to proceeding with the negotiation/procurement process.
Reporting to: Senior Manager, Shamil
Supervise, administrate, and coordinate service locations including all administrative tasks and
duties.
The administration role covers the following set of responsibilities:
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• Launching fleet customers visits to introduce and promote for Shamil services.
Succeeded in signing contracts with major fleet customers in Dubai and increase the tested
vehicles at Shamil sites.
• Raising performance reports to the management and sharing the ideas received from the
fleet customers to attract more motorists to the business.
Assigned by Dubai Police then RTA as Central Inspection System Site Manager which
covers cancelling test fees, liaising with the Site managers monitoring the transfer of staff
in-between Shamil sites, blocking CIS user account and generating monthly performance
reports.
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Prepare weekly Dubai Police / RTA payments (Dubai sites transactions), check cash
variances and justifications in coordination with Accounts.
Point of contact in-between Emarat IT and RTA IT/Licensing Departments for any routine
system upgrading or operational related matters.
Handles emergency problems at the center, such as system shutdowns, or power failure,
liaising with maintenance, IT services, the equipment contractors.
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Accounting & Procuring:
• Inputs tender requests and inquires including bidders evaluation to meet Emarat
parameters and level of assigned service/product
• Creates Purchase Orders related to suppliers and follow up the required approvals,
supplying, delivery and payment of each item including coordinating with Purchase Dep.
and Account Dep.
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Reporting to: Shamil Area Manager
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Manage and oversee daily vehicle testing and registration operations to ensure smooth,
efficient workflow.
Direct office activities to maintain operational efficiency and full compliance with Emarat
policies and procedures.
Maintain staff performance records and evaluate employee duties, productivity, and overall
effectiveness.
Serve as the primary point of contact with Dubai Police regarding vehicle inspection and
registration matters.
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• Consistently exceeded targeted sales goals by an average of ~12%.
Coordinate with the Emarat maintenance team and external vendors to ensure the site
remains fully operational, safe, and ready to serve the public during working hours.
• Perform additional related duties and responsibilities as assigned.