Mohamed Rehab

Leading digital transformation & data intelligence Aligned with Business Needs
• Strategic Requirements Engineering: Led end-to-end business analysis across multiple business domains, delivering compliant, scalable, and value-driven solutions aligned with organizational strategy.
• Domain-Driven Documentation: Authored comprehensive Waterfall (BRDs), Hybrid (FRDs), and Agile (User Stories Acceptance Criteria) Use Cases, tailored to insurance workflows, incorporating complex business logic for underwriting, claims processing, and policy issuance.
• Process Transformation: Designed As-Is/To-Be process models (BPMN 2.0) to optimize the customer journey, identifying automation opportunities that reduced manual intervention in policy renewals and claims lifecycle.
• Stakeholder Management: Acted as the Bridge between business owners and technical Team, translating Business requirements into actionable technical specifications.
• BI & Data Governance: Leveraged Power BI and SQL to develop insightful dashboards for monitoring Key Performance Indicators (KPIs) such as Loss Ratios, GWP (Gross Written Premiums), and Claims Frequency.
• Technical Integration & APIs: Conducted API testing using Postman to ensure robust connectivity between the core insurance systems and third-party digital platforms (Elm-Natheer, Lean, Najm, etc.) Services.
• Quality Assurance & UAT: Led User Acceptance Testing (UAT) and validated solution compliance with SAMA/Insurance Authority regulations, managing the Requirement Traceability Matrix (RTM) to ensure 100% scope coverage.
• Data Modeling: Designed and implemented Star and Snowflake schemas to support the BI team in generating predictive insights for credit risk and fraudulent claims detection.

• AI Project Management | (PMI & CPMAI Aligned)
Strong capability in understanding business problem and selecting suitable algorithms, with solid experience in data understanding, cleansing, preparation, and model training. Proven ability to evaluate model performance and integrate results into dashboards and back end systems to support data-driven decision making.

Roles and Responsibilities
System/ Business Analysis
Building ERP System for Governmental, Private and Academic Sectors
Responsibilities in New Systems
Planning:
Define the problem, business objectives and business requirements.
Select project methodology (Waterfall or Agile).
Assess risks and business continuity.
Develop a project plan.
Conduct a feasibility study .
Obtain approvals.
Analysis:
Waterfall Methodology:
Gather information from stakeholders and key users.
Create UML diagrams(Data flow, Activity, Context), entity-relationship diagrams and flowcharts to identify both functional and non-functional requirements.
Develop technical documents such as use cases.
Agile Methodology:
Collaborate with the Product Owner to define project scope and objectives.
Collect user stories that reflect users needs and expectations.
Organize user stories into product backlogs and sprint backlogs using Jira.
Design:
Develop logical designs, including user interfaces, reports, and ERD (Entity Relationship Diagrams) for databases.
Follow-up:
Oversee the Development, Testing, and Implementation phases to ensure the developed solution meets the business goals.
Responsibilities in Current Systems
Evaluate and study strengths and weaknesses.
Maintain and keep systems running.
Upgrade and improve performance.

Using AI algorithms to build predictive and classification models:
Predictive Models:
Determine the expenditure on areas such as administration, research and development, training, and marketing to identify which of them increases profit the most.
Classification Models:
Classify which type of advertisement (newspaper, social media, TV, or billboards) most effectively influences customer behaviour and increases sales.
Power BI provides a comprehensive dashboard for sales performance analysis, featuring interactive reports, KPIs, and maps. The analysis is based on key elements such as customers, branches, products, geographical locations, and quarterly gains. This helps stakeholders gain insights into their sales trends and make informed decisions.

At Governmental Project(outsource): Implementation and Maintain Oracle ERP & Royal Protocols Systems. Responsibilities in Oracle ERP Technical: Design, develop, and maintain custom reports and interfaces using Oracle Reports, BI Publisher, and SQL*Plus. Modify standard Oracle EBS HRMS reports to meet specific business needs, ensuring accuracy and performance. Customize and extend Oracle Applications using OAF (Oracle Application Framework) to enhance user interfaces and functionality. Develop custom OAF pages and personalization to improve user experience and support Business Processes. Design, develop, and maintain custom workflows using Oracle Workflow Builder. Configure and customize workflow processes to support HRMS business requirements and automate approval Processes. Implement and configure AME (Approval Management Engine) rules and workflows to streamline approval processes. Develop custom AME rules to meet unique business requirements and enhance the functionality of the HRMS modules. Provide technical support for HRMS applications, including resolving issues related to reports, OAF, workflows, and AME.

Responsibilities in Royal Protocols Systems Analysis: Analysis: Data Gathering, Analyzing Function & Non-Function Requirement, Define SDLC Mythology (Waterfall / Agile), Use Cases Specification (actors, main & alternative Path, Trigger, pre-Condition, post-Conditions, Business Rules, Validations, Exceptions, Flowchart and UML Diagrams and Data & Process Modeling (Context Diagram, DFD, Activity Diagram, Use Case Diagram Class diagram, ERD…etc.) Design: Logical Design (Input, output and Database) Follow-up: Development, Testing, Implementation Phases To ensure that the solution developed meets the business Goals