mohamed roshdy, customer service

mohamed roshdy

customer service

Sony

Location
Egypt
Education
High school or equivalent, Spanish - italian
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

customer service at Sony
  • Egypt - Cairo
  • October 2013 to April 2014

October 2013 to April 2014 - Present Spanish, English and Portuguese customer support at Sykes call center, Egypt a call center achieving a technical support for Sony products

Spanish Customer Service at Stream Global Services
  • Egypt
  • January 2011 to January 2013

2011 to 2013 Spanish Customer Service in Stream Global Services
A support and sales call center with Expedia International Company

Sales and customer Service at Isomarble
  • January 2008 to January 2011

2008 to 2011 Sales and customer Service at Isomarble
A company dedicated to import and export of Marble and Granite to Europe, USA, South America
I traveled to several countries like USA, Italy, Brazil, Colombia, Mexico with mission of promoting the company products

Spanish Tour leader at Travel Agency Elegant Voyage
  • Egypt - Cairo
  • January 2004 to January 2008

2004 to 2008 Spanish Tour leader at Travel Agency Elegant Voyage
My work involved accompanying tourist groups from Spain

Education

High school or equivalent, Spanish - italian
  • at Ain shams University
  • January 2004

2004 graduated at Faculty of Al -Sun, Ain shams University Language and skills: Spanish: Excellent written and oral skills Portuguese:Excellent written and oral skills English:Excellent written and oral skills Italian:Good written and oral skills Mastery of MS office

Specialties & Skills

Customer Service
Sales Representatives
Language Teaching
After Sales Support
AND SALES
CUSTOMER SERVICE
CUSTOMER SUPPORT
SALES CALL
TECHNICAL SUPPORT

Languages

English
Expert
Italian
Expert
Portuguese
Expert
Spanish
Expert

Hobbies

  • read, bike, study, travel.