Personal Banking Officer
Mcb Bank Limited - Sri Lanka
مجموع سنوات الخبرة :10 years, 10 أشهر
*Handling customer quiries
*Processing outward transfers (Slips, Cefts, Outward Telegraphic)
*Updating investment maturities
*Updating AML, KYC,
Successfully serviced and managed over 200 high net worth customers
Ability to comprehend and understand customer complaints and mitigate those
complaints to practical solutions.
Experienced in handling customer queries, promotion of products to suit customer
needs, safety deposit lockers, cash management, front and back office of branch
banking.
Worked closely with Head of Prestige Banking to ensure smooth flow in operations
and successfully contribute towards organizational goals
Ability to train and lead individuals who are passionate about branch operations
Promoted from Junior Executive Assistant (JEA) to Junior Executive (JEX) in January
Was part of the
courses: Completed the Certificate in Business Management with Merit pass in Business
courses: .C.E (Ordinary Level) Examination in
courses: Completed the Foundation Level Examination of the Association of Accounting Technicians of Sri Lanka (AATSL) in