Technical Support
Sky Distribution
Total years of experience :3 years, 6 Months
- Deploy, manage, and troubleshoot VCenter, ESXI 5.5 and SAN Storage.
- Monitoring and administrating UTM (Cyberoam Hardware Appliance)
- Perform daily, weekly and monthly backup for (VMs, File Server) using Veeam.
- Managing and administrating Elastix Call Manager Asterisk DB (Installed on UNIX).
- Installing, Supporting, Managing (Connection & application) about 90 Handhelds for Sales Reps
- Responsible for lunching and preparation for new branches and retails (ordering needed devices, site survey, recommending the needed connection service and the service provider).
- Responsible for planning for upgrade the company infrastructure to new technologies.
- Responsible for implementing IT policies (Internet, Antivirus and PC policy).
- Coordinate with other departments to ensure the high quality process.
- Transfer the knowledge to team and the end-users.
- Ensuring satisfactory levels of up time on the network and application servers.
- Designing and administrating Active Directory, DHCP, DNS, and GPO.
- Managing NAS Storage (FreeBSD Based).
- Responsible for All IT Assets
- Recommend the hardware purchases for Hardware Devices and Laptops.