Mohamed Salem, Senior Lab Engineer, Acting As ICT Network Engineer

Mohamed Salem

Senior Lab Engineer, Acting As ICT Network Engineer

The American University in Cairo (AUC)

Location
Egypt
Education
Higher diploma, Network Engineering Diploma
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Senior Lab Engineer, Acting As ICT Network Engineer at The American University in Cairo (AUC)
  • Egypt - Cairo
  • November 2011 to October 2020

Full-Time Engineer, Acting as Network Engineer, System Administrator at Electronics and Communication Engineering Department (ECNG) as a part of the school of science and engineering of the AUC university.



Responsibilities include:

- Implement and Support IT, and securing the reliability of Labs contents including network, Linux, Windows OS, MAC OSX.

- Implement Linux server based sophisticated software using Redhat Linux using Shell and Bash Scripting.

- Assist the Software team by providing technical advice.

- Provide technical training IT programs for lower level and new staff members.

- Implement Aruba Clearpass on clients.

- Supporting Auth2 authentication

- Update all software periodically and prepare new installations.

- Supporting with BlackBoard LMS

- Supporting Staff with SAP ERP, and Banner ERP systems.

- Cope with the University Technology Infrastructure team and University Academic Computing Technologies team to solve the technical end-user support and prepare networking policies.

- Collaborates with technical support and IT helpdesk teams to troubleshoot and resolve issues.

- Provide additional IT Service Desk support for the Faculty members.

- Add and remove members from OU Active Directory groups, map network drives, map printers, install approved software.

- Participate in Technical Events and conferences that introduce either new products or solutions for IoT and computer tech.

- Participate as a Judge and Mentor in numerous International Science - Engineering and Robotics Competitions for youngsters and juniors.

- Assist in Graduation projects and Labs related to Embedded, Security, and Computer Networking.

- Work with other campus service departments to integrate solutions.

- Determine required hardware, software for the ECNG Department to match recent technology needs for courses and projects.

- Work with Accreditation Board for Engineering and Technology (ABET) Authority re-accreditation of standard academic programs.

IT Technical Consultant at Elborg Restaurants Chain
  • Egypt - Cairo
  • April 2015 to April 2018

Consulting the optimal POS, CRM, CCTV, Call Center Management, IT Infrastructure, network, Operating Systems, and Data Center for the restaurant HQ and Branches. In Addition to the website Development and Hosting service, plus social media Marketing advising.

ICT system administrator at Orchidia Pharmaceutical Industries
  • Egypt - Cairo
  • February 2010 to October 2011

I’m involved in several Technical activities in the Corporate, including:

- Administering Corporate network

- Administering active directory Domain Controller

- Administering Oracle JD-Edwards ERP System

- Administering Microsoft SQL Server Database

- Managing Antivirus Server (Kaspersky AdminKit) - (Kaspersky Admin server)

- Load Balancing (Kaspersky Admin server) on many Authentication servers

- Managing Servers backup using Acronis, and Backup Exic Server

- Implementing network security policies

- Implementing Dual ADSL Line Load Balance

- Implementing a VPN Remote Network Access

- Support NovaTech (LIMS) System

- Supporting OS and Software for more than 200 PCs, and Laptops in HQ and Branches.

ICT application developer at Advansys Telecom Co.
  • Egypt - Cairo
  • November 2009 to February 2010

Main Responsibilities include:

Implement IVR Solutions
Developing Web Applications
SQL Server Database Administrator

Part Time ICT Technical Support at Venus Tours
  • Egypt - Cairo
  • December 2008 to January 2010

Supporting the IT Infrastructure, and network for all staff In addition to supporting many software brands like Fidelio, and Amadeus.

Part Time ICT Technical Support at Venus Tours
  • Egypt - Cairo
  • December 2008 to January 2010

Supporting the IT Infrastructure, and network for all staff In addition to supporting many software brands like Fidelio, and Amadeus.

IT Specialist at Badawia Marsa Alam Resort
  • Egypt - Cairo
  • September 2009 to November 2009

Supporting the IT Infrastructure, network, Operating Systems, and Data Center for the resort, In addition to supporting many software brands like Comsys, and Fidelio.

IT Specialist at Badawia Marsa Alam Resort
  • Egypt - Marsa Alam
  • September 2009 to November 2009

Supporting the IT Infrastructure, network, Operating Systems, and Data Center for the resort, In addition to supporting many software brands like Comsys, and Fidelio.

ICT application developer at Egyptian Ministry of Culture – Fine Art Sector
  • Egypt - Cairo
  • August 2008 to September 2009

Main Responsibilities include:

- Web Application Developer & SQL Server, MySQL Database Administrator.

- Implementing apache Tomcat Server.

- Implementing PHP Web Server.

- Implementing MySQL Server.

- Implementing Local SQL Server Backups.

- Managing Museum Collection Management System Web Project.

- Developing Art and Gallery Database.

ICT application developer at Egyptian Nile Tours
  • Egypt - Cairo
  • October 2006 to August 2008

Main Responsibilities include:

Web Application Developer & MySQL Database Administrator.
Developing Travel CMS Web Applications
Implementing MS IIS Web Server.
Implementing apache Tomcat Web Server.
Developing Travel Reservation System
Support Computer Networks
Implementing Local and Online MySQL Server Backups.

Education

Higher diploma, Network Engineering Diploma
  • at The American University in Cairo (AUC)
  • May 2017
Bachelor's degree, Management Information Systems
  • at Madina academy of Engineering and Technology
  • July 2004

Specialties & Skills

COMPUTER NETWORKING
ELECTRONICS
NETWORKING
COMPUTER HARDWARE
CONFERENCES
MACINTOSH
MENTORING
MICROSOFT WINDOWS
ROBOTIC
agile project management

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert

Memberships

AUC University’s International Games Day
  • Organizing Team member
  • October 2015
Resala NGO Organization
  • Computer Network Volunteer Instructor
  • January 2018
Nebny NGO Organization
  • Programming & Robotics Volunteer Instructor
  • February 2018

Training and Certifications

WHMIS Safety for Supervisors (Training)
Training Institute:
The Canadian Centre for Occupational Health and Safety (CCOHS)
Date Attended:
November 2021
Digital Transformation Diploma (online) (Training)
Training Institute:
LinkedIn Learning
Date Attended:
January 2020
Project Management Professional (PMP) (Training)
Training Institute:
The American University in Cairo (AUC)
Date Attended:
June 2017