Business Unit Manager
Advance Techno Company Ltd.
Total des années d'expérience :16 years, 1 Mois
• Promote various brands of heavy equipments and gensets with supportive spare parts and services to clients.
• Responsible for full P & L and overall company management.
• Develop and execute the company’s business strategies in order to attain the company's growth goals.
• Communicate and maintain trust relationships with business partners and authorities.
• Overseeing large projects and interpreting performance reports.
• Managing the budget and monitoring the financial health of a location or business unit.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Prepare and conduct PSSR, Sales & technical training programs, and deploy training to targeted personnel.
• Prepare training material and classroom agenda (course outlines, background and instructional material & training aids).
• Continuously enhance technical instructional delivery and presentation skills.
• Mentor other instructors in subject matter, content & course delivery techniques for assigned courses.
• Ensure the quality and consistency of course content throughout a course life cycle.
• Conduct pre/post tests and monitor participants improvement.
• Manage the training program in accordance with business needs, regional requirements and Komatsu Way.
• Develop and generate existing and new business by working with distributor and with distributor to end user in Middle East countries.
• Manage distributor sales, stock and purchase, and drive KPI's for budget achievement.
• Working closely with distributor parts sections to boost Komatsu parts market share.
• Conduct market studies to make successful market proposition, prices and strategies for existing and new products. Set sales promotion plans accordingly and manage execution.
• Assessing the performance of existing market programs offered by Komatsu to distributor.
• Working alongside with distributor PSSR’s and parts managers and constantly visit end users and touch machines for business improvement.
• Monitoring and tracking the overall performance of distributor parts business and employment force.
• Handle and solve parts technical issues with distributor parts and service department.
• Prepare seminars and deliver training, presentations and demonstration for distributor and end users.
Training, courses and technical knowledge delivered to distributor employees and end-users:
• Komatsu Machine coding and part numbering - Saudi Arabia
• Komatsu breaker & Xcentric Ripper Training - Saudi Arabia
• Komatsu Filter Demonstration (certified) - UAE, Saudi Arabia & Bahrain, Qatar
• Hose JIT Project Training (certified) - Saudi Arabia
• Machine Touch Program (MTP) - Saudi Arabia
• Komatsu Reman Main & Sub Component Training - Saudi Arabia
Managing the technology evaluation stages of all sales process, working in conjunction
with the sales team as a key technical advisor and product advocate for our products.
Identify all technical issues of assigned account to assure complete customer
satisfaction through all stages of the sales process.
Conducted market research, identity emerging market trends, and introduce
marketing strategies.
Contributed to the implementation of promotional programs that optimized revenue
levels in saturated markets.
Prepare and deliver technical presentation to potential and existing clients as part of
overall sales process
Developing and delivering of products demonstrations.
• Developing mechanical, plumbing, and fire protection plans of buildings and other external works tasks.
• Reviewing and evaluating mechanical design drawings and specifications prepared by the consulting engineers, or submitted by equipment suppliers/ sub contractors.
• Supervising the project’s mechanical works including the testing, commissioning and handover of heating, ventilation, air conditioning, plumbing and fire fighting works.
• Consulting with the project management and quality control and advises inspectors regarding problems of work in progress.
• Preparing as-build drawings and all related documents.
• Working on a project from design stage to final commissioning of the new system.
1. Job Title: Product Support Engineer - Product Support Division (May 2007 - Oct 2008)
Detailed Roles & Responsibilities:
Participated in sales functions within various organizations.
Successfully managed big deals, regularly exceeding customer expectations through ontime,
within budget project delivering of high quality services.
Build up and maintains a high level of technical competence of Caterpillar clients.
Inspect machines and provide organized analysis for solution.
Overseeing the selection and requisitions and prepare all quotations and needed
documents for the mentioned opportunity and planning the work and efficiently
organizing the plant.
Applying inspection visits for customers’ machines at sites and provide organized
analysis for solution.
Sale Caterpillar spare parts & services to clients.
2. Job Title: Sales Engineer - Rental & Used Power Division (Nov 2008 - Oct 2009)
Detailed Roles & Responsibilities:
Find out a solution for customers power supply problems.
Carry out extensive contract with "Zain Telecommunication Co." for renting more
than 150 of Caterpillar gen sets in various areas in Sudan, assisting with services,
resolving technical issues and marketing new products.
Led business development and marketing efforts, which expanded the customer base
and introduce products and services in to specialty markets.
Appling regular visits for the gen sets at customer sites to ensure proper operating and
to achieve customer satisfaction.
Cultivated positive and enduring relationship with customers.
Liaising with clients, colleagues and other departments to finalize the deal.
Generate opportunities for selling and renting Caterpillar gen sets to clients.