Reservation Agent
City Premiere Deluxe Hotel Apartment
Total years of experience :9 years, 0 Months
Working in sales and reservation team comes with big responsibilities,
Tasks/Achievements
Reservation agent - Very focus, active, full of energy and friendly to our guest throw the phone or even the email, in this field i got more experience when i'm dealing with different nationality every day, first of all i need to start my conversion with our guest with our greeting start with Good morning / afternoon or evening then our hotel name then my name and my department ending how may i help you ? the guest need to feel that the stuff are too much friendly and feel that our hotel is his second home . also i have duty such as my daily report to my manager with our occupancy and our target and discuss our problem with our manager / supervisor, update our Extranet daily and most important to work as one team .
Customer service agent for
(Vodafone - 888 / UK project )
communication company
Tasks/Achievements
help our customers always step one listen carefully step two find solution step three make our Customer happy to deal with our company
Selling all computer accessories and upgrade computer handling software and hardware fix
Tasks/Achievements
Sales agent - see what customer need find it offer him what you see more good and helpful for him -
Achieve my target every month
in