Mohamed Samir, Team Leader

Mohamed Samir

Team Leader

Xerox Emirates

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, project “Robotics
Experience
10 years, 5 Months

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Work Experience

Total years of experience :10 years, 5 Months

Team Leader at Xerox Emirates
  • United Arab Emirates
  • My current job since January 2014

● Performing equipment repairs and installation at customers’
place
● Visiting customers’ office and training their employees on use of
equipment
● Interpreting blueprints and identifying procedures for proper
installation
● Organizing routine service schedules
● Perfect identification and handling of customer requirements
● Delegating work duties to individual staff members
● Deputising in the absence of the management team
● Writing reports for senior management and delivering
presentations
Work Experience

● Colour

Senior Service Engineer at Printing System Xerox Egyp
  • Egypt
  • June 2006 to January 2006

● DC 800, 1000 Family
● DC 700, 550, J75 Family
● 4110, 4112, 4127, D110 copier/Family.
● Workcentre 7132, 7232, 7242 Family, Document Centre 535
Family.
● Workcentre pro 35, 175, 275 Family, Workcentre 5687 Family.

Education

Bachelor's degree, project “Robotics
  • at Ain Shams University, Faculty of Engineering
  • January 2004

Session

Specialties & Skills

Large Format Printing
Team Leadership
Engineering
Field Support
Customer Service
CAR DRIVER
COMMUNICATION SKILLS
CONTRACT MANAGEMENT
COST CONTROL
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DECISION MAKING
ENGINEERING

Languages

Arabic
Expert
English
Expert