IT Administrator
AdvamedGroup
Total des années d'expérience :13 years, 0 Mois
Configuring and testing on presence project & technical support assessments with team Main Zone ( Al Wasal )
UAE Government Affair / Event and Management / Emaar Business Centre / District 2020 team / Media
Production / Photographic / Siemens Surveillance team / Rove Hotel / Leadership Pavilions etc
• Managing Windows Active Directory (AD Manager plus) to assisting user common request and monitoring
• Manage and assist users Enterprise IT Management Tool (Manager Engine) Administration software to monitor
and manager over all network, server and application support
• Managing and deploying policies and patches backup total network analyzing inventory data JAMF Pro Apple
MAC/IOS devices, sometimes hand over request from CSOC cyber security team.
• Maintenance JAMF PRO Centralized server version updates and monitoring coordinate apple support to resolving
problems
• CSCO (Cyber Security) request assist & involving onsite vulnerability scanning is the process of identifying
security weaknesses and flaws in system and software running on them.
• Using ITSM tool to following and tracing the ticket status and reporting to manager, investing complains and
providing proper solution on timing, listen user request monitoring ticket history finding root cause to avoid the
case cause again the network & user end.
• Ensure the engineer activities and support operations related activities are performed in compliance with
EXPO2020 organization / UAE standards and regulations
• Provide engineering support with coordination multiple technical team & manager arranging exact user request
achieving business goals
• Keep the communication and strong support on time with Media operation team / Photography / (live production) /
Creative / events and management team / Zone operation control rooms / etc.)
• SAP Configuration with siemens application support to coordinate assisting high priority user, keep proper backup
high level User director and executive, etc.
• ELV System Support Audio & Visual / multiple event management support vendor previous installation as well on
time meeting arrangement integration system with new ideas of integration as per expectation user’s request.
• Reporting & Following request from IFT Owner / operation manager / Zone Manager.
• Create and inspiring team environment set clear team goals, delegate tasks and set deadlines, oversee day to day
operation, monitoring team performance and report on metrics, motivate team members.
• Discover training needs and provide coaching, listen to team member feedback and resolve any issues or conflicts,
encourage creativity and risk-taking, suggest and organize team building activities.
• Provides operational management information by collecting, analysing and summarizing operating and
engineering trends.
• Develops operational solutions by defining, studying estimating and testing alternative approaches
• Architecture Designer of the Network major role Server & Network, Report Management and IT Administration.
• MOHRE, 7 Star Program Technical Report operation direct involvement to assisting all center manager.
• Capability to manage different centre over the telephone and remotely close the Employee complaint on timing.
• All kindly of Q-Matic and ERP based problem deep investigate and permanent solution Support with good
relationship with supplier companies & Engineer’s.
• Direct reporting all center branch manager and on time solution over the phone even not cross 20 minutes more
any case task with out reason and absent hardware.
• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing
systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work
environment; developing personal growth opportunities.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for
implementing information technologies.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Completes projects by coordinating resources and timetables with user departments and data center.
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control
structures.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes;
identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling
expenditures; analysing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional
societies.
• Contributes to team effort by accomplishing related results as needed.
Customer and Legal Service Web based Service’s portal : Mobilebeta.mohre.gov.ae, E-Service, E-Channel,
SmartPass, EformEmiratesID, Domestic Service, twj.mohre.gov.ae, mohre.gov.ae, mol.gov.ae,
eservice.mohre.gov.ae, tadbeerdw.mohre.gov.ae
Managing the technicians based on their trades, divides them into teams and assigning tasks to each team to
accomplish the task within the allocated time.
• Ability to meet and deal tactfully and courteously with fellow employees and client /vendors
/contractors, Reporting system as per project and company requirement to be followed.
• Through knowledge of the occupation hazards and corresponding safety precautions necessary for the safe
performance of assigned duties, ensure maintenance service quality of high standards.
• Monitors productivity and efficiency of technicians, methods and equipment’s used in executing work activities
and takes corrective measures if necessary
Project Management, Configuring, testing & Commissioning.
• Federal National Council _ UAE (Broadcasting Systems, Audio visual systems, Conference system
CCTV/Barrier Gate / Access controller, Video Wall, Digital Signage System, Video Editing Server
• Saif Bin Darwis, Audio & Visual System, Access control, VMS Based CCTV, lighting control).
• IPICI ARENA - STADIUM, LIVE STREAMING TELECASTING AND CCTV). ECSSR ( IP TV & CCTV ).
• Al Batten Palace ( Audio & Visual, Satellite TV Systems ) . Sheik Zayed Grand Mosque (Clock Systems ).
• Abu Dhabi Police Media City ( Door Access systems / CCTV ).
• Al Forsan (ADSIC ) Mall_ Khalifa City (VMS Based CCTV-NVR External Storage System ) . Omer bin Masjid
• Groups, Heart Beat clinic, medical center ( CCTV & PA Systems ).
• Darwis Bin Ahamed Al Razeen (Automatic Barrier Gate integration with solar power systems ) .
Diploma Electronic & Communication and Engineer