محمد ساتي

• Process government transactions through official portals: TAMM, ICP, MOHRE, Immigration, Traffic Dept, ADDED
• Manage issuance and renewal of residence visas, work permits, and entry visas
• Coordinate with government departments to ensure timely completion of procedures
• Guide clients on document requirements and ensure compliance with regulations
• Track and manage applications electronically through various government portals
• Represent the company professionally at official government entities

• Assisted clients in planning and booking travel arrangements: flights, hotels, and tour packages
• Delivered excellent customer service and handled inquiries with professionalism
• Managed government-related travel documentation and visa processing
• Prepared and verified travel documents ensuring accuracy and compliance
• Performed data entry and maintained booking records in the system

• Provided expert travel consultancy and ticket sales using Amadeus & Galileo
• Managed marketing and promotional activities to drive sales growth
• Communicated with airlines and handled travel reservations efficiently
• Built strong client relationships ensuring repeat business and referrals

• Delivered outstanding customer service and managed ticket sales
• Handled government-related travel documentation and visa processing
• Coordinated with airlines, hotels, and travel partners to confirm reservations
• Managed marketing campaigns to attract new customers and enhance brand visibility
• Prepared accurate travel documents and maintained detailed booking records

Customer service -Ticket sales - Marketing - Visas - Communication with airlines -Hajj and Umrah services

• Provided IT support, networking, and CCTV surveillance maintenance
• Monitored internet systems and ensured network stability
• Troubleshot hardware and software issues across the organization