IT Infrastructure Engineer
OTIS LLC
مجموع سنوات الخبرة :12 years, 6 أشهر
My Job Role includes,
• Installation and Maintenance of IT Assets
• Under Taking New Projects
• Providing support for users round the clock
• Keeping Updated reports monthly about Compliance, Antivirus and other software’s
• Trouble shooting Systems and all IT peripherals
• Configuring and Monitoring Biometric System
• Involving in meetings frequently internationally and discussion about the current IT infrastructure and future planning
• Configuring Routers and switches
• In charge of Handling all UAE OTIS IT support single handedly
• Documentation of IT infrastructure and directly reporting to the Manager.
• NAS - Synology Backup
• Supporting users remotely worldwide.
• Trouble Shooting and configuring IT Systems
Installing and configuring laptops and PCs
•Microsoft Azure Cloud
•Managing Access Points through Fortigate
•Configuring email, anti-spam and protection
•Configuring, monitoring and troubleshooting CCTV related issues
•Undertaking new projects and implementing
•Monitoring Wi-Fi usage by users and guests
•Configuring Routers and switches
•Training up end users at their place of work
•Configuring, monitoring Biometric system for all users and generating reports.
•Virtualization, cloud, exchange server
•Visiting sites and checking system updates
•Document maintenance for all computer Systems and network Infrastructure.
•Managing all systems back-up.
•Acronics Backup Specialist
Completed my B.E in Computer Science and Engineering in 2011.