Mohamed Shameen, System Administrator / System Engineer

Mohamed Shameen

System Administrator / System Engineer

Confidential

Lieu
Koweït - Al Koweït
Éducation
Diplôme, MCSA
Expérience
18 years, 11 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :18 years, 11 Mois

System Administrator / System Engineer à Confidential
  • Koweït - Al Koweït
  • Je travaille ici depuis octobre 2013

Responsibilites:

- Manage Windows infrastructure like AD, File Server, Print Server, DHCP, DNS and etc.
- Configure and Monitor Exchange server. Ensure connectivity and spam free email box.
- Install and configure GFI Mail Essential.
- Install and manage SCCM.
- Deploy packages and updates via SCCM.
- Implement SCOM.
- Install SCOM agent and Management packs. Create Rules and Monitors.
- Instal, configure and manage Red Hat Linux Enterprise.
- Performing daily monitoring and management of Symantec Backup Exec; monitor backup jobs, execute restore jobs and troubleshoot failed jobs.
- Configure Maximo (Enterprise Asset Management) application.
- Managing Cyberoam for gateway antispam, firewall, vpn and web filtering for users.
- Ensuring system security via ESET Endpoint Antivirus.
- Montioring and managing SAN environment of Maximo application.
- Installing and managing Hyper-V virtual machines.
- Managing multiple projects sites servers and applications related to Ministries and Oil companies.
- Coordinating with internal and external escalation team to get issues resolved minimal downtime.

System Administrator / System Engineer / Windows Administrator à KCPC
  • Koweït - Al Koweït
  • avril 2008 à septembre 2013

Responsibilities:

Installing, configuring and managing Windows servers 2003, 2008 and 2008 R2.
- Installing and configuring Domain Controllers, managing its objects like user accounts, groups and group policies.
- Installing, configuring and managing Exchange Servers, providing high availability through DAG.
- Configuring Lync Servers, assigning user access through lync server control panel.
- Managing Internet access, VPN and content filtering services using SonicWall Firewall, Threat Management Gateway, Websense and ISA Servers.
- Designing and implementing scheduled/non scheduled backup plans using Symantec Backup Exec server, Widnows server backup tool and HP Tape Library, ensure data availability of critical enterprise servers and applications.
- Configuring File, Print server roles to windows servers, assigning appropriate users to approved files, folders and printers.
- Managing Virtual Environment of Hyper-V and VMware ESX. Installing child virtual machines, virtual machine resource allocation and optimizing.
- Provided complete system support during the implementation phase of SAP.
- Performing installation of blade servers from scratch, configuring SAN, Server OS installation and making available for SAP Implementation.
- Acting as 1st point of contact of incidents related to SAP, handling user logon, printing, server configuration issues and escalating to appropriate team.
- Protecting servers and clients environment from vulnerable attacks by Symantec Endpoint Protection.
- Keeping servers and clients uptodate by installing security patches, service pack using WSUS.
- Routing enterprise faxes via GFI FaxMaker Servers.
- Logging, responding user’s queries in Altiris Help Desk System and managing incidents in highest standard.
- Configuring HP Servers BL and ML series, Enclousure, SAN Storage and Tape Library.
- Installing and configuring SNOM 300, 320, 870, Meeting Points telephones.
- Managing high end self air conditioned server racks, UPS, switch rackes and PDUs in datacenter.
- Conifguring audio/video conference devices, smart boards, and projecters. Assiting users to ensure effective online/offline meetings.
- Maintaining corporate software licenses, SLA, external services up to date.
- Managing all IT Assets of enterprise by frequently updating each and every users’ records.
- Installing and configuring Schindler elevator softwares like MMR, PMRL, Traffic Vission for users.

Technical Support Engineer à KuwaitNET General Trading Co
  • Koweït
  • janvier 2007 à mars 2008

Responsibilities:

-Providing first and second level technical support to users for Network related issues and user support issues including network connectivity, printing and application software operation.
-Responsible for Operating System administration, configuration, and system level application support, network and server monitoring and performance tuning of Operating System, hardware, and applications.
-Installing and Configuring Windows 2003, 2000 Servers and XP workstations.
-Installing and configuring AD, File Servers and DHCP Servers infrastructure and Configuring clients to access.
-Configuring and maintaining corporate Email Server.
-Configuring and Managing Local users, Group accounts, User profiles and Desktop settings.
-Applying Account policies and Configuring Auditing, User rights and Security options to the domain and local users.
-Controlling and optimizing user access to files and folders by using permissions.
-Configuring client computers for TCP/IP network, including DNS settings.
-Configuring Cisco Routers and Cisco Catalyst Switches.
-Check and clean hardware, including workstations, printers, peripherals and perform other preventative maintenance as needed
-Network maintenance using hardware and software backups, preventing virus infections, software and driver updates.
-Maintain administer work with IT supporters and designers to detail the computer hardware and peripherals required to run an IT system across desktop and mid-range environments.

Help Desk Support à LIWA Networking Systems LLC
  • Émirats Arabes Unis
  • octobre 2004 à avril 2006

Responsibilities:

-Installing, Configuring and Troubleshooting of windows NT/XP/2000.
-Configuring client computers for TCP/IP network, including DNS settings.
-Configuring Users’ workstations, installing hardware and software including driver updates, and network connectivity. Set up Microsoft Applications like email, Internet, MS office…etc.
-Installing and configuring network printer, other hardware devices and network devices.
-Troubleshoot all networking problems to ensure minimum downtime & maximum availability.
-Identifying the hardware and software needed to provide solutions to problems. Installing, downloading and upgrading appropriate software.
-Checking user requests and respond appropriately.
-Installing various types of software and hardware devices.
-Coordination of support team activities between engineers and end users.
-Providing telephone, face-to-face and online support to customers.

Éducation

Diplôme, MCSA
  • à Microsoft
  • juin 2012

Windows Server 2008R2

Diplôme, MCITP Enterprise Administrator
  • à Microsoft
  • juin 2011

Microsoft Certified IT Professional Enterprise Administrator

Diplôme, MCTS
  • à Microsoft
  • avril 2011

Microsoft Certified Technology Specialist

Diplôme, Cisco Certification (CCNA)
  • à Plexus Technologies
  • août 2006
Master, Information Technology
  • à Bharathidasan University
  • avril 2003
Baccalauréat, Computer Science
  • à Bharathidasan University
  • avril 2001

Specialties & Skills

Active Directory
Exchange Server
Hyper V
Altiris, ITIL
Symantec Endpoint Protection
VMWare, HyperV
OS - Windows 7, Vista, XP
Cisco Routers and Switches
TMG, ISA, SonicWALL, Websense
Server - DHCP, WINS, DNS, Active Directory, IIS
Lync Server
Office 2010
Windows Server - Windows Server 2003, 2008 and 2008R2
Exchange Server 2010, 2013
Symantec Backup Executive
HP Server, Tape Library, Enclosure
SNOM, Polycom VOIP telephones
Cyberoam
System Center

Langues

Anglais
Expert
Hindi
Expert
Arabe
Expert
Tamil
Expert
Malayala
Expert

Formation et Diplômes

CCNA (Certificat)
Date de la formation:
September 2006
Valide jusqu'à:
January 9999
(Certificat)
ISA Server (Certificat)
Date de la formation:
August 2010
Valide jusqu'à:
August 2010