محمد شرف, Data Center Engineer

محمد شرف

Data Center Engineer

ZAK Solutions

البلد
الكويت - حولي
التعليم
بكالوريوس, Computer Science
الخبرات
20 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 5 أشهر

Data Center Engineer في ZAK Solutions
  • الكويت - الأحمدى
  • أشغل هذه الوظيفة منذ يوليو 2020

Monitor, diagnose, and resolve complex network and computer system issues
Manage and administer servers, networks, and applications such as DNS, FTP, and Web
Maintain internal network structure of a data center by managing routers and keeping them running
Install, configure, and maintain switches, servers, firewalls, and hard drives
Troubleshoot network systems to identify and fix performance issues
Provide solutions to complex problems on the integration of various technologies
Design plans as well as lead initiatives for the optimization and restructuring of network architecture
Maintain an up-to-date knowledge of network administration and firmware integration
Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices
Perform system repairs and update software/operating systems
Calibrate and monitor data center servers to ensure efficient performance
Collaborate with IT handlers, sales, and data center managers to develop action plan for improved operations
Conduct inspections on power and cooling systems to ensure they are operational and efficient
Organize the floor space that harbor data center equipment to allow for easy accessibility
Resolve operational, infrastructure or hardware incidents in a data center.

Technical Support & Helpdesk في Mentainance services
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2004

Supporting problems related to user's requests
Maintain and troubleshoot different hardware peripherals : printers, scanners
Receiving and setting up different hardware
Professional in network wiring and cable management
Aware of the wireless networking infrastructure
Installing new software and hardware components.
Regularly evaluating our IT systems to ensure they meet the necessary demands.
Assisting with network administration tasks.
Ensuring data storage is safe and secure.
Resolving all issues coworkers have with their IT systems and software.
Meet with prospective clients to determine requirements
Engage with clients to define the scope of the project
Responsible for network management, software development and database administration
Define software, hardware and network requirements
Identify and resolve project issues
Prepares reference for users by writing operating instructions.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Maintains database by entering data.

Presales Engineer في 8plus
  • الكويت - الكويت
  • سبتمبر 2019 إلى مايو 2020

- Conduct calls and face-to-face meetings with customers daily
- Build and maintain relationships with new and repeat customers
- Maintain records of all sales leads and/or customer accounts
- Educate customers on how products or services can benefit them financially and professionally
- Sell the company’s products or services to customers within your given territory
- Monitor the company’s industry competitors, new products, and market conditions to understand a
customer's specific needs
- Analyzes and creates a plan for engaging the target market
- Makes product appeal to the target market
- Overseeing and developing marketing campaigns
- Contributes information, ideas, and research to help develop marketing strategies
- Helps to detail, design, and implement marketing plans for each product or service being offered
- Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and
other professionals to implement strategies across multiple channels
- Develops sales strategies and approaches for various products and services, such as special
promotions, sponsored events, etc.
- Maintains excellent relationships with clients through superior customer service
- Tracks sales data and works to meet quotas or sales team goals
- Analyses trends, data, demographics, pricing strategies, and other information that can potentially
improve marketing and sales performance
- Creates and presents regular performance reports for managers and executives
- Assigns specific employees to marketing and sales projects or client accounts as needed

Business Analyst في simplit
  • الكويت - حولي
  • مارس 2019 إلى يونيو 2019

- Analyze the structure of a business, how it uses technology and what its goals are.
- Identify problems within a business, including through using data modelling techniques.
- Communicate with senior people in organizations to find out what they hope to achieve.
- Formulate ways for businesses to improve, based on previous research.
- Persuade internal and external stakeholders of the benefits of new technology or strategies.
- Oversee the implementation of new technology and systems.
- Run workshops and training sessions.

Credit Officer في Easa Husain Al Yousifi & Sons Co.
  • الكويت - حولي
  • ديسمبر 2014 إلى مارس 2019

- responsible for the financing transaction in the retail fonance delartment.
- approve the financing transaction within spacified limits, and refer those outside limits to managements for approval.
- responsible for ensuring that all the financing transaction are complaint with the regulations of central bank of kuwait .
- checking the credit report of the customer's history of transaction through the credit information company (ci-net).
- explain to the customers the different durations and credit options for the transactions that are available, as well as the terms of those services.

Call Center Agents في National Bank of Egypt
  • مصر - القاهرة
  • يونيو 2014 إلى ديسمبر 2014

- Handling customer's calls and enquiries.
- Explaining the bank's products and Updates.
- Solving customer's problems.
- Troubleshooting for the customers.

Graphic Designer في Graduation Project
  • مصر - القاهرة
  • سبتمبر 2011 إلى يوليو 2012

Designed the Graphic Elements of a Website as my Graduation Project

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Modern Academy
  • يونيو 2012

Modern Academy May, 2012 B.Sc. Degree in Computer Science

بكالوريوس, Computer Science
  • في University Of The District Of Columbia
  • يونيو 2012

Equivalent Certificate in Computer Science from the University of the District of Columbia

Specialties & Skills

Adobe Illustrator
Sony Vegas
Adobe Flash Professional CS5
Sony Vegas 9.0
ADOBE ILLUSTRATOR
ADOBE PHOTOSHOP
ADOBE PREMIERE
AMBITIOUS
MS Office (Word , Excel , Power Point , Access , Publisher )
TECHNICAL SUPPORT

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Flash Peofessional,Faculty of Engineering, High Technology Center, Cairo University (الشهادة)
تاريخ الدورة:
March 2012
صالحة لغاية:
April 2012

الهوايات

  • Reading