محمد شوقي

- Expanded the drone service portfolio by launching five new verticals, including Filming, Surveying, Inspections, Renewable Energy Inspection, Drone Cleaning, and manufacturing; this strategic initiative elevated the company into the top 5 service providers in the region.
- Designed a unique sales funnel that converted 20% of leads into paying customers, contributing to a total revenue increase of 10x over four years through targeted messaging and efficient follow-up processes.
- Piloted drone teams with Dubai Police and Du for Burj Khalifa New Year’s fireworks safety, setting a new 5G-enabled standard for aerial monitoring at large-scale events with over 500, 000 attendees.
- Orchestrated client outreach in Oman and North Africa that generated $200k in revenue streams by targeting high-potential markets and creating tailored value propositions aligned with business objectives.
- Engineered advanced machine learning algorithms for predictive analytics, leading to a 25% reduction in traffic time and significant strategies for ongoing R&D projects and feasibility studies.
- Championed the preparation of due diligence documents and financial forecasts, facilitating a seamless acquisition process that attracted interest from 5 potential investors within a six-month period.

- Accountable for the quality of the top 3 major RTA apps, valued at 30 million Dirhams.
Conducted in-depth user interviews of 30 participants to identify barriers; incorporated findings into product enhancements, achieving a 25% improvement in adoption & reducing complaints by half within a quarter.
- Performed workshops aimed at aligning team objectives with organizational performance targets; over 20 employees participated, leading to an increase in KPI scores by 15% within the first quarter post-training.
- Managed all internal audit activities and closed 100% of the identified gaps, ensuring critical data security standards were consistently met and maintained.
- Collaborated in creating comprehensive quality criteria for Smart Services applications that adhered to Dubai Digital regulations; reduced error rates by 30%, resulting in a 25% decrease in customer complaints.
- Executed the Artificial Intelligence ChatBot (Mahboub) project quality for 60+ services to foster innovation roadmap.
- Established a robust business continuity framework that integrated with existing workflows, achieving a 30% reduction in disaster recovery time objectives and enhancing overall risk resilience.

- Spearheaded a personal investment strategy that produced multi-million Dirhams in revenue by carefully analyzing market trends and identifying high-potential products, leading to a 150% ROI within two years.
- Established and executed a comprehensive Market Analysis, leading to the launch of three new product lines tailored to local market needs, resulting in a 35% increase in quarterly sales.
- Directed analysis of customer purchasing behavior, leading to a customized upsell strategy that increased average revenue per user by 30% while achieving a 12% reduction in acquisition costs.
- Created customized API solutions for Magento, Noon, Amazon, & Souq, facilitating smooth data exchange & reducing manual data entry time by 25 hours per week, which allowed teams to focus on strategic initiatives.
- Recorded highest sales revenues from organic search with minimal marketing budget.

- Authored detailed quality assurance documentation that outlined processes for ISO 9001 compliance, ensuring team members had access to best practices, which enhanced the agile software development lifecycle.
- Launched a systematic review process for evaluating the effectiveness of administered tech platforms, resulting in actionable insights that contributed to enhancement in user experience across all applications.
- Implemented rigorous quality management protocols that instituted clear performance benchmarks; these measures resulted in a reduction in project delays and improved on-time delivery rates to 95%.
- Identified improvement areas & enforced measures to maximize customer satisfaction.
- Led the transition to CMMI 2.0 by creating customized tools for the Information Systems team, resulting in a user-friendly experience utilized by over 20 project managers for streamlined reporting.

Project Design | Requirements Gathering | Animation & Simulation | Quality Control & Standards | E-Learning

Analyzed and developed ADCO MAXIMO e-learning content using ASSIMA e-learning tools and instrumentally utilized ATS to clone MAXIMO processes and develop an exact simulation of the real-time work flow. Performed analysis on the King Fahad University of Petroleum & Mineral project (KFUPM). Drove quality of the final e-content, applying the web quality standards, instructional requirements and customer needs. Hosted the final e-content on the LMS (WebCT, ASSIMA Change Management System) and defined the course-instructor rules.

Accomplishments:
- Administered ADCO LMS system users and courses; Generated weekly stat reports.
- Successfully managed the remote outsourced team development processes for projects.
- Developed tutorial-based simulations & animations; added content & voice-over synchronization.
- Embedded SCORM coding into courses to support e-content tracking; Optimized eXact templates.
- Designed e-content base structure & development process flow; Developed customized layout.

Project Management | Requirements Planning | Technical Design | Budget Management | Website Testing | Quality Improvement

Accountable for requirement gathering and design for web projects. Developed, planned, estimated, and tracked implementation of project plans within the pre-set budgets and deadlines, complying with the best practice guidelines. Responsible for analyzing requirements, determining technical approach & technical design, determining effort, and providing deliverable dates for projects and enhancement requests, owning the engineering resources and the responsibility of product delivery with high quality.

Accomplishments:
- Accurately estimated project costs and ensured on-time delivery of projects.
- Defined performance standards across all functional areas.
- Reviewed performance with deft application of management audit procedures.
- Designed effective technical solutions for performance, reliability, scalability & supportability.
- Managed web-applications hosting, database maintenance, and website security.

Website Design | Coding | Stakeholder Management | Budgeting | ASP.net | SQL | Flash | JavaScript | CSS

Accountable for all technical deliverables, project plan, financials, projections, issue/dependency tracking, resourcing and timescales and responsible for managing multiple stakeholders.

Accomplishments:
- Developed & managed 3 conferences websites in collaboration with conference administrators.
- Co-developed organization website using advanced Microsoft platforms and technologies.

Programming | HTML | Java Script | Project Management | Problem-Solving & Analysis | Theming | Quality & Testing

Responsible for planning, executing, and managing assigned web projects. Implemented operational processes for increased efficiency. Collected code from developer’s workspace and promoting to parent workspace after checking code’s integrity.

Accomplishments:
- Refactored and optimized existing code, improving product quality and functionality.
- Implemented Holy Quran English search and applied the CMMI-3 quality level developed projects.
- Investigated in-client server projects using MVC model (E-Learning and Content Management System).

Software Development | Coding | Frameworks | Source Control | Debugging | Testing | Implementation

Responsible for designing and implementing software systems. Collaborated with analysts and designers to update and improve systems. Performed application testing and completed assigned projects within budget and timeline parameters.

Accomplishments:
- Successfully developed the Arabization of ICDL courses using Macromedia AuthorWare and Flash.
- Implemented automated management system using JSP: trained staff on j2EE technology.