Director ICT
Orange - Egypt
مجموع سنوات الخبرة :26 years, 7 أشهر
Lead Orange ICT B2B Marketing / Product development /Service delivery (Total HC 140) to achieve
company planned Growth in
• IT solutions including Country MEGA projects (ACUD, MOD …etc.)
• Global & Local Connectivity solutions managing Marketing /Presales / delivery teams.
• Cloud
Building the company strategy / Partner Ecosystem in alignment with restructuring resources to be based
on the appropriate market potential.
Key Achievements:
- Lead the team to Maximize revenues from the ICT services in 3 achieving 300% growth.
- Achieve Best African Cloud Provider in FY2022
- Initiate the business case in building and hiring Orange Egypt ICT arm including NOC /SOC operations
/IT Presales / Change management /Project management teams.
- Wining the first outsourced opportunity for NOC & SOC services for 17 M$
Lead Enterprise Sales activities for MENA Region
- Lead the SME & SOHO Base management function ( Total of 10 managers + 110 Sales Account managers) to achieve the company planned strategy of growing enterprise and the strategy of leading on Customer Experience delivering planned YOY growth on revenues
- Seek out and identify potential new market opportunities in Total Telecoms that have a positive business impact for Vodafone Egypt e.g. managed services, Cloud, DSL and fixed services
- Manage all bespoke pricing for customers within overall budgeted discount levels.
- Ensure that appropriate governance rules are applied in all cases through the Bid Office Process
- Provide regular coaching and direction to the sales management team ensuring appropriate action plans are in place to maximize employee satisfaction as measured by the Employee Engagement Survey
- Managing channel sales supervisors responsible for Small Business Segment revenues in retail stores.
- Develop sales strategy for Enterprise products in Retail Channel
- Channel planning to achieve effective sales performance /coverage for Retail Stores.
- Develop channel strategy and market offerings to increase market penetration in the SME & SOHO segment.
Key Achievements:
- Achieved 25% growth in market share for small business, 30% year on year revenue growth
- Increased Retail Stores New accounts acquisition by 200% year on year
- Managing Corporate Sales (Gov., Finance, Petroleum and IT& Media) segments.
- Expanding Vodafone generated revenue from the assigned segments.
- Enhanced penetration to increase Vodafone share in those segments through customer base development or new accounts acquisitions.
- Manage relationship with existing key customers.
Key Achievements:
- Increase VF penetration in Shared accounts by 20 % in Finance & IT segments.
Administered actions to cross-sell and up-sell solutions to current Telecom customers.
Collaborate with product managers and presales to implement effective strategies to better meet customer requirements.
Winning complex sales in one of the largest telecom operators in Egypt transforming IBM solution selling in this account.
Selling Oracle DB and Middleware solutions to Oil & Gas, Utilities & Telecom Sectors either direct or through oracle partners.
Expanding Oracle footprint through winning complex sales in new accounts.
Introducing SDSL & VPN connectivity solutions to Egyptian market through MPLS Technology.
Plan and communicate department objectives and goals to sales staff.
Manage relationship with existing key customers and partners.
Develop and execute sales strategies to achieve territory sales and revenue targets.
Key contributor in revenue growth and company transformation through providing major customers (Banks, Gov. Ministries & others) in Egypt with connectivity services.
Introducing the IT Outsourcing concept to the Egyptian market
Promoting company as the preferred Data center service Provide in Egypt.
Managing sales representatives and account managers in handling customers and follow up with them handling customer leads.
Selling the First complex Outsourcing Project in Egypt for Outsourcing the Full core banking applications for one of the largest Egyptian banks.
Managing existing customers in government Sector
▪ Promote Giza System Integration Services and Solutions to the Some Named Giza Accounts
▪ Creating new sales leads & introducing new products to existing customer base.
Selling NCR solutions in Government sector and some private accounts
▪ Introduce NCR Data warehousing solutions ( Teradata ) to the Egyptian Market
▪ Assisting senior account managers in handling their prospects.
▪ Managing NCR government and public named accounts
IT & Communication Engineer