محمد شتات

• Lead the Quality Control (QC) department, overseeing ceramic tiles, and
tableware production to ensure compliance with ISO 9001.
• Develop and implement quality control policies, inspection procedures, and
test protocols for raw materials (kaolin, feldspar, clay) and finished products.
• Conduct root cause analysis (RCA) for defects (cracks, warping, glaze
imperfections) and implement corrective/preventive actions (CAPA),
reducing rejection rates by 25%.
• Optimize kiln firing cycles, drying processes, and glaze formulations to
enhance product durability and minimize energy consumption.
• Manage internal & external audits (ISO, customer audits) and ensure
compliance with UAE/GCC regulatory requirements (ESMA, SASO).
• Train and mentor QC inspectors and junior engineers on quality standards,
and Lean Six Sigma methodologies.
• Collaborate with R&D and production teams to improve product design and
manufacturing efficiency, reducing waste by 15% .
• Maintain PPAP (Production Part Approval Process) documentation and
oversee supplier quality evaluations for raw material consistency.
• Assisted in calibration of testing equipment (micrometers, gloss meters,
spectrophotometers) and maintained QC records for traceability.
• Reduced customer complaints by 30% through improved glaze consistency
and strict QC checks.

• Supervise the Roto print department, providing and prepare the roto print
sleeves for glaze line department as per the production plan.
• Develop with the design department new digital designs as per the market
requirements.
• Develop glaze & technical porcelain tiles with different surface textures.
• Develop technical porcelain tiles salt & pepper, croma & double charge
designs with cost reduction.
• qualified raw materials and new suppliers for both body and glaze.
• re-formulations of body formula (with shortage of materials) to continuously.
• organize documents for easy retrieval.
• Property identifies stores and handles the STD reference master tiles for all
development and running designs on production.
• Study and reformulate the glazes formulas as per the production plan.
• Supervise the shade matching team to maintain the designs details, surface and
shade.
• Following with our QC team daily inspection of production output.

• Conduct daily quality inspections of ceramic tiles, and porcelain products.
• Implement ISO 9001 standards and ensure compliance with Egyptian and
European specification.
• Perform lab tests (water absorption, breaking strength, thermal shock,
resistance).
• Analyze defects (cracks, glaze defects, dimensional inaccuracies) and
recommend corrective actions.
• Collaborate with production and R&D teams to improve manufacturing
processes.
• Train staff on quality standards, safety protocols, and lean manufacturing.
• Maintain QC documentation (inspection reports, non-conformance logs).
• Identified process deviations in pressing, glazing, and firing stages, leading to
a 20% reduction in production defects.

• Choose, prepare and apply the colors and materials for the ceramic tiles
• Modify pigment and digital colors for Ink Jet machines.
• Prepare new profiles and Modify colors for different designs.
• Choose the new pigment, color and materials from new suppliers.
• Comparing the old materials with new.
• adjusting colors and tile`s surface.
• Improving and modifying the unaccepted materials.
• Generate and create a new profile for ceramic tiles.