Oracle Consultant/Project Manager
Royal Group
Total years of experience :19 years, 5 Months
• Managing technical consultants team including task scheduling, scope control, quality control, and stakeholder engagements to ensure highest customer satisfaction rate.
• Enhancing HRMS BI Publisher reports as per clients needs.
• Implemented Core HR/Payroll for Palace Operations Management, Yosh Hospitality, and Sinyar.
• Successfully implemented HR Self Service for Royal Technology Solutions.
• Managing Oracle applications upgrade using upgrade best practices, project management processes/knowledge areas, handling procurement operations, and stakeholder communication.
• Promoted as a project manager for implementing BI datawarehousing solution for Royal Group companies using Qlik View third-party tools.
• Commanded superior leadership and project/business operations management success strategically positioning services and creating innovative HRMS and HCM solutions in areas of planning, development and management/administration of HR policies and programs.
• Optimised achievement of organisational objectives and skilfully improved business processes by utilising adept knowledge of HR principles, strategic/operational planning, organisational/IT decision support and business/financial analyses.
• Valued as trusted leader/advisor to senior management and end-users building productive relationships to identify opportunities for system improvements and design of custom solutions to facilitate business development/growth. Directed upgrade from Oracle 11i to R12.
• Served a pivotal leadership role as consultant to Dubai e-Government increasing technical and operational capabilities by managing projects for enhancement of SSHR services and introducing new functionalities to successfully resolve long-standing business system problems/issues.
• Avoided $70K in costs of hiring business analyst/ERP research consultant and saved time by assuming responsibility for all business analysis tasks related to SSHR enhancement and report unification projects. Introduced Oracle API user hooks for business validations.
• Elevated technical and business performance by enhancing/supporting a Multi-Org HRMS system, creating application from scratch and enabling effective execution of business processes for multiple organisations, leading to resolution of critical issues affecting 70K employees in 33 business groups. Resolved approximately 300 issues in first 3 months.
• Streamlined HR processes and managed information and transactions in changing environment for 27 business groups through enhancement of SSHR business systems over complete project lifecycle. Upgraded approval hierarchies. Maintained security eliminating loss of service/ensuring data integrity.
• Improved client usability of SSHR and enhanced workflow by performing client requirements analysis and researching areas of most frequent system usage by generating high-level SQL queries. Assessed HR reports/concurrents in ERP and determined which should be migrated/upgraded to R12 instance.
• Contributed to leadership excellence in multiple roles, including project manager, technical lead, developer and architect expertly designing/deploying custom HRMS and SSHR solutions that improved system performance and contributed to business development/growth.
• Analysed client requirements for Qatar Aviation Authority, Qatar National Bank and Qatar Olympic Committee and reduced costs by approximately $30K as systems analyst through gap and logical data analysis, design/documentation of HR system and negotiation of system options with clients.
• Performed all project functions with little or no supervision, including fit-gap analysis, AIM documentation, data migration, setting up Flexfields/Special Information Types (SIT), upgrading position/organizational hierarchies and training for end-to-end implementation of Oracle R12 HRMS.
• Reduced project costs by 40% and increased customer satisfaction through effective client communications and successful completion of ERP project with implementation of Core HR, SSHR and iRecruitment Oracle HRMS module applications. Avoided cost of hiring senior consultant.
• Won contract to provide Oracle 11i SSHR support to domestic/international branches of QNB and built foundation for award of future contracts by completing work more rapidly than competitors using best practices and customized solutions, including personalized Self-Service pages and BI Discoverer.
• Enhanced approval management and implemented new platforms that increased technical capabilities by creating personalized Self-Service pages in support of Oracle 11i SSHR, EPM and PO for QOC.
ABATS Projects: Ministry of Culture, Arts, and Heritage - HRMS Implementation (HR/ Payroll) • Al Koot Insurance - Support HR/Payroll • Qatar Financial Centre - Support HR/Payroll
• Improved Oracle workflow processes, boosting business and technical performance, by increasing core Oracle HRMS functionality in response to changes in business requirements through integration of EBS and legacy systems and development of XML Publisher reports.
• Personally handled support of newly introduced HRMS system and captured savings of $5K/month by rapidly learning new technologies. Identified/gathered new business requirements for HRMS system for enhancement of core HR.
• Saved time required to generate reports and improved workforce management by adding functionality to HR and Finance modules on legacy system, including absence management, costing forms and budgeting, which reduced time spent conducting surveys and manipulating data manually.
• Added value by contributing to new business development and building cover in the oil & gas sector through business requirements analysis, data modelling and reports building using Oracle Reports. Reduced project costs by eliminating the need for a system analytics resource.
• Expanded technical capabilities by upgrading business systems and creating new asset management/coding system for factory and warehouses in the manufacturing sector through research for system defects, problem/data analysis, data cleansing and schema reconstruction.