Western Region Account Manager– HCIT
GE Healthcare
مجموع سنوات الخبرة :16 years, 7 أشهر
Account management through working across a broad portfolio of Healthcare IT solutions for the hospital departments that are critical for the diagnosis and treatment of patients.
These departments include cardiology; radiology; pathology; operating theatres, L&D, and critical care wards.
Deliver and educate GE Healthcare IT passion about software-enabled solutions that help our clients achieve enhanced outcomes as, Clinical quality, Operational efficiency and financial performance.
Primary GE Healthcare IT commercial lead for all accounts within a given geography (West & South of Saudi Arabia) and deliver external focus to all account management functions to ensure customer satisfaction and revenue growth.
Develop and maintain consultative sales relationships with all key buying influences in each account. These buying influences will vary from department level (consultants, leading nurses, systems managers, IT) to board member level (Medical Director, CFO, CIO and CEO).
Leverage these client relationships, knowledge of GE healthcare systems and GE products to architect value propositions that are outcome based rather than technology focused.
Create and execute an account territory plan to meet and exceed annual sales targets. These targets include order volume; profitability; account penetration and market share.
Provide local support for marketing activities such as case studies, Conferences, events and user group meetings. And work in partnership with the Applications team to manage any GE reference sites in their territory
Owning and working with the ITO teams on the Service transition phase between the Delivery Team and Service Management: work with the customer to proactively plan a smooth transition from Delivery into Service; and meet the customer prior to go live to plan transition and ensure quality communications with the Service Desk to facilitate the support of new products etc.
Have Professional experience selling all GE portfolios from Radiology to acute healthcare systems.
Have a Strong executive presence and a high degree of professionalism Experience and high comfort level engaging with hospital and company employees of all levels.
Strong analytical and communication skills.
Ability to synthesize complex issues and communicate clearly.
Traveling up to 80% including international travel for activities such as site visits and training courses.
Ensure first class commercial and operational execution of HCIT Commercial and service contracts and support the professional services team on contracts, install base & project backlog to drive opportunities, & enable Increasing our market share.
Partner with field teams, sales, services, finance, OTR and more to drive a process culture, Commercial data quality and in our tools & systems, and excellent operational efficiency and to study market more efficiently.
Good understanding of the typical operational/ clinical/ financial and cultural challenges faced by healthcare providers operating within the Middle East environment.
Experience in a client-facing role such as consulting, project management, or process improvement.
Proven ability to operate effectively within a matrix organization.
Have proven leadership and effective decision-making capabilities
Have Negotiation skills/experience
Proven project management experience in complex environments
Ability to monitor and manages critical path elements of consolidated projects
Ability to manage all aspects of customer commercial, Customer service, customer satisfaction, and contractual commitments
Ability to make formal presentations (internal and external)
Have excellent analytical and communication skills with the ability to communicate with employee and customers at all levels.
Have great Exceptional interpersonal skills.
Have the ability to develop and execute priorities and approaches to meet objectives. Results Driven
Ability to manage team members
Responsible for Several Sales accounts:
1-King Fisal Specialist Hospital - Riyadh. (KFSH - RIYADH)
2-King Saud University - Riyadh, (KSU- Riyadh)
3-National Guard Health Affairs, (NGHA - Riyadh)
4-King Fahed Medical City -- Riyadh. (KFMC - RIYADH)
5-King Saud Medical Complex (KSMC - Riyadh)
Description:
Meet Regularly with Medical Directors to assets ongoing projects and development and prioritizes work and plan future developments and have good knowledge on upcoming projects.
Evaluate medical tenders.
Visit sites for customers that are seeking Dental Digital Systems to give best consulting and study technical needs.
Installing and configuration Carestream (Kodak) medical & application products (Kodak 9000 3D, R4 & KDIS).
Supervise all after sales services of the equipment. (delivery, installment and commissioning)
Software installations.
Dental imaging systems recommendation and hardware upgrades.
Managing and coordinating big dental digital systems projects.
Make awareness and acceptance to new technologies. (Seeing is believing)
Marketing for the products we have and show benefits and advantages. (Presentations, seminars, hands-on, exhibitions, Emails, Dental news & visits).
Inventory and installments follow up with the financial department, customers and planners
Having full knowledge of Carestream equipments (KODAK) (hardware, software and mechanism) and laser dental technology (hard tissue and soft tissue lasers and its procedures) (BIOLAZE).
Extra ordinary Achievements:
Selling the 1st Wireless sensor in Saudi Arabia in three months probation period.
Selling the 1st laser machine in dentistry from Biolase and 1st 3D x-ray upgrade in Central region.
winning very special incentive for Dental Sales team on sales for K1500 direct wired USB promotion (Kingdom wide)
Selling 1st CS9300 in the Middle East.
Selling biggest dental system for private customer in the Middle East.
Train SitAcq teams in all aspects of Motorola and government permission, process and procedure for site acquisition and permits.
Leading the SAS (site acquisition subs) in there searching for the nearest available sites of the nominal giving by the RF engineers to
Provide the best coverage in the area. (By Google Earth) visiting the nominal, working with the real estates, etc).
Review and approve site candidates prior to submission to the client from leasing and RF point of view.
Review and approve lease terms with SAS before submission to the client.
Provide site updates and milestones projections to the project manager on a regular basis.
Supervise full reports of towers and systems (site acquisition report (SAR), technical site survey report (TSSR), line of Sight (LOS), and that after applying the full (LA) with Auto CAD Drawings that singed by owners and Zain part and approved by Motorola engineers.
Achievements:
Closing lease agreement Between Zain and Al Rashid Company for 7 sites (Dead Area Sites).
Having position as team leader engineer of 3 subcontractors after nine month work period.
Over more than 150 sites (towers) installed in two phases for three subs, (permitted and approved by Motorola, hence by zain).
Work in different cities and install sites in (Riyadh, Khobar, Dammam, Kafji, Hafer al baten, Rafha, Arar, Skakkah, ), Succeed in the acquisition fleet management in each city.
Working on different equipments As maintenance, spare parts and software (Ventilators, ECG, ECG applications, x-ray machines and sensor)