Mohamed Sultan

Working as resident System Admin
 Support and maintaining for Windows Server 2008/2012
 Support for NAS storage and Backup solutions
 Managing AD Server for Adding/Modifing Users and Group Policies
 Setup and configure fingerprint servers and devices
 Setup, configure and Support IP Phone
 Support IP cameras systems
 Setup MASTER CLOCK system
 Setup ACCESS CONTROL system
 Supervision and follow-up of some projects for the processing and
expansion of networks and electronic devices and management of the
control room and installation of servers and switches until the
completion of the delivery of the project and ready to work

- Working as resident System Admin in General Department of Traffic
 Support and maintaining for Windows Server 2003/2008/2012.
 Administration for Symantec 2010 Backup solution.
 Managing Active directory (Users, groups, rules and Policies).
 Administration for HP NAS Storage.
 Monitor the whole network switches and traffic.
 Managing Antivirus ESET Nod32 Server.
 Setup and configure fingerprint servers Add staff and team work.
 Support (PCs, Laptop, Printers, Scanners and Projectors).
- Working as resident Help Desk Support at Warba Insurance Co.
 Configure and Support Cisco IP Phone.
 Administrating Email in Office 365.
 Administrating Access control to grantee user access to doors
 Administrating AD for users account operations (Create, change/reset
Password and unlock account).
 Troubleshooting Network problems.
 Connect remotely for User’s computer to resolve problems via
Microsoft SCCM Patch Manage.
 Configure and Manage photocopiers to send scan copy directly to
shared folders and email.
 Support and Maintenance PCs Hardware, Software.

Working as Technical Support
 Support for all computer devices Including (PCs, Laptop, Printers,
Scanners and Projectors).
 Maintenance PCs (Hardware, Software, Network and Cabling)