محمد تيم

Key Knowledge Areas:
- Develop geographical sales zones for the central and Eastern regions.
- Assign sales targets for the team supervisors.
- Plan the sales team activities and coverage for the partners.
- Plan efficient movement tracks for the sales team to ensure sales delivery.
- Conduct weekly sales meeting to update assigned target achievement.
- Define potential cross selling opportunities through new point of sales and partners.
- Coordinate with the warehouse team to ensure continuous supply for the needed products.
- Develop proper collection plan in coordination with the finance department.
- Develop yearly sales plan for the team in alignment with the top management targets.

- Key Knowledge Areas:
1- Retail:
- Managing client relationship “Hala Group a franchise of Mobily, Qanawat, Haddad, Musbah, Safari, Saudi Call”.
- Visiting client point of sale “POS” to:
• Check the products availability to ensure continuous and consistent supply.
• Cross sell new products to ensure targets achievement.
• Ensure users are active and comply with company policy.
• Train clients employees on new requirements and regulations (ex, finger print)
• Resolve any issues in the sold products.
• Update clients on new products or promotions and sell it to them.
- Prepare weekly sales report to the sales director on the progress and target achievement up to date.
- Collect market intelligence data about competitor’s offerings and activities in the market.
- Participate in the discussions related to define new offering and customized solutions to the market needs.
2- Whole Sales:
- Manage relationship with wholesalers.
- Understand and define wholesaler’s needs.
- Provide wholesalers with needed products and manage contracts with them.
- Negotiate potential partnerships and areas of cooperation.

- Key Projects:
1- Hajj Project - Sales Team Leader
- Management of sales team and outsource team.
- Oversee point of sales and create daily sales reports.
- Ensure continuous product availability at kiosk.

2- Market Survey project - Project Manager
- Run a market survey to:
• Define the retail store number.
• Define retail store sales volume.
• Define the number of active users.
• Categorizing the retails stores based on nature of services provided by them.
- Provide holistic market view to enable Hala Group to increase its sales.

* Managing a diversified portfolio of the corporate accounts
- Increase customer satisfaction index of the portfolio.
- Increase the cross selling ratio of the portfolio.
- Attract and acquire new corporate accounts.
- Achieve the assigned financial targets.
sales supervisor

Sales & Customer Service Representative

-Receive calls
-Answer customers' questions
-Solve customers' issues
-Promote suitable services
-Sell value added services