Key Accounts Executive
Americana Group / Gulf Food Company
مجموع سنوات الخبرة :10 years, 1 أشهر
•Handling key customers such as HORECA, wholesale distributors, and catering suppliers.
•Identify leads and lead new business opportunities to expand distribution channel/ network.
•Developing and executing sales strategies to achieve sales targets for key accounts.
•Building and maintaining strong relationships with key decision-makers in customer organizations.
•To achieve volume and value targets through sales, at specified prices, to the outlets in the salesman's territory.
•Ensuring timely and accurate delivery of products and services to key accounts.
•Managing and reporting on the sales pipeline and forecasting sales revenues for key accounts.
•Manage clients’ relations and build contacts with potential clients for new business opportunities.
•To ensure distribution and implementation of all promotional activities, at outlet level, as per the company's plan.
•To ensure market coverage as per the agreed route plan.
•To collect out standing's from trade in time so as to maintain debtors to sales ratio as per company policy.
•Carry out and plan other sales and marketing functions to increase efficiency.
•Generating leads and identifying potential customers in the foodservice, HORECA, and retail sectors.
•Meeting and communicating with potential and existing clients to understand their needs and requirements.
•Achieving monthly and yearly targets.
•Achieving customers numerical distribution.
•Upselling and maintaining the route and customer portfolio.
•Making sure the monthly collection is done before the due date.
•Developing and maintaining long-term relationships with clients to ensure repeat business.
•Negotiating contracts and agreements with clients.
•Preparing and presenting sales proposals, quotes, and presentations to clients.
•Coordinating with internal teams such as marketing and operations to ensure timely and effective delivery of products or services.
•Analyzing market trends, competitor activities, and customer feedback to develop effective sales strategies.
•Maintaining accurate records of sales activity and customer interactions in a CRM system.
•Achieving all the KPI 's set for individual performance.
•Handling a sales team and their HORECA, fine dining, catering and foodservice accounts.
•Calling customers as per the route plan on a daily basis.
•Follow up with the salesmen and their daily route plan.
•Introducing customers to the company's products and services.
•Coordinating the sales team by managing schedules, filing important documents and communicating relevant information regarding their sales.
•Solve the GRV / Price difference and other documentation issues.
•Achieve numerical distribution and new stocks (SKU) for all the customers.
•Achieve monthly and annual targets.
•Helping the team to achieve their set targets.
•Responding to complaints from customers and give after-sales support when requested.
•Provide customer service for clients who have questions about their accounts or our products.
•Handle the processing of all orders with accuracy and timeliness.
•Assist in the preparation and organizing of promotional material or events.
•Using SAP software for office purpose.
• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Building a database of new business leads.
• Direct prospects to the field sales team when needed.
• Give the clients, related ideas on cryptocurrencies and related ideas on trading.
• Following forex markets closely and discussing factors that affect the rise and fall of the market with clients.
• Give clients idea on forex trading and online trading platform.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
• Proven experience as telesales representative or other sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Helping the firm in developing and implementing effective sales process.
• Analyzed all global financial markets for various industry trends.
• Ensured accuracy of all trading operations.
• Managed all foreign exchange risks transactions for everyday activities.
• Place phone calls to potential clients.
• Sell the company products online.
• Full fill the customers and make them satisfied with online investment on the forex market.
• Assist the clients with their complains and requirements.
• Give clients the knowledge of online trading.
• Give clients knowledge about online trading and trading platform.
• giving the clients explanation about how the cryptocurrencies work and make the invest and trade on online trading platform.
• Maximizing every sales inquiry.
• Making B2B outbound telesales calls.
• Using the latest sales software.
• Closing sales and making plans to gain repeat business.
• Experience of working in a call center environment.
• Experience of generating new business through direct marketing.
• Having a professional and direct telephone manner.
• Ability to sell to senior managers and directors.
• Experience of Microsoft software like Word, Excel and PowerPoint.
• Experience of CRM systems.
• Producing written information for customers and reports for managers.
• Skilled in identifying and qualify opportunities.
• Proven organizational and administrative ability.
• Conduct course orientation programs for students.
• Advise about the course, advantages and benefits of the course.
• Perform and handle all the financial transaction in a risk free manner.
• Responsible to operate the teller machine.
• Manage payments of cheques and cash transaction.
• Do all the banking related management of the school.
• Enter fees payment in to the system and keep the track records of all the financial details.
• Give appointment to the students and parents to meet the school lectures for more details about the courses.
I have completed a 3 year diploma in aeronautical engineering at the Acharya Institute in Bangalore, India.