General Manager Operations
Noor International General Trading
مجموع سنوات الخبرة :22 years, 9 أشهر
o Managing the operations of the Retail Division having 5 branches, service center and 3 warehouses.
o Managing the operations of the Events Management division.
o Managing communicating with suppliers, negotiating for better deals.
o Opening new sales channels by creating 3rd party agreements especially in events management division, while for the retail division, by engaging with most efficient online ecommerce web-stores, and throughout online apps.
o Controlling the orders and analyzing what to buy to guarantee organizational well-being Purchase materials, plan inventory and ensure warehouse efficiency
o Studying, planning, and processing of opening new showrooms for the Retail Division.
o Examine financial data/statements and use them to improve profitability.
o Monitoring the performance of Stores operations from Sales to Logistic to Legalization.
o Creating a smooth workflow Processes for Logistic, HR, & Finance divisions to guarantee the quality performance and better communication between company divisions.
o Contribute towards the achievement of company’s strategic and operational objectives
o Recruit, train, supervise and appraise human resources
o Developing the company IT infra-structure through analyzing and monitoring the performance of the Software being used, and by being always updated about the latest technology available in the market.
o Contributing in planning and implementing the company e-commerce web store.
o Managing the operations of the Retail Division having 4 branches in Kuwait and two warehouses.
o Managing the operations of the corporate distribution division, being the exclusive distributor in GCC for more than 25 international brands.
o Managing communicating with suppliers, negotiating for better deals.
o Opening new sales channels all over the GCC.
o Controlling the orders and analyzing what to buy to guarantee organizational well-being Purchase materials, plan inventory and ensure warehouse efficiency
o Studying, planning, and processing of opening new showrooms for the Retail Division.
o Examine financial data/statements and use them to improve profitability.
o Monitoring the performance of Stores operations from Sales to Logistic to Legalization.
o Creating a smooth workflow Processes for Logistic, HR, & Finance divisions to guarantee the quality performance and better communication between company divisions.
o Contribute towards the achievement of company’s strategic and operational objectives
o Recruit, train, supervise and appraise human resources
o Developing the company IT infra-structure through analyzing and monitoring the performance of the Software being used, and by being always updated about the latest technology available in the market.
o Contributing in planning and implementing the company e-commerce web store.
o Regional Manager for Kuwait, Pakistan, Qatar, Bahrain, and Lebanon territory.
o Development Manager; putting development plan and design for new software applications.
o Handling the whole operations in my authorized territory, including placing marketing strategies, and making sales, plus achieving deals with business partners as resellers in other countries.
o Studying the KPI (Key Performance Indicators) of the whole business and taking decisions for achieving better profitability.
o Generates Sales - financial control of the branch /Territory. Team Management /develops up skills all roles in branch with quality feedback and implements strategy to help team drive sales. Delivers corporate strategy & vision. Maintains and endorses customer service to New Accounts and existing creating an Efficient respected unit.
o Monitors and manages performance (i.e. sales, costs, labor productivity, stock mix and range, , clients complaints, …) for all in the assigned area, directing the branch with clear recommendations on improvement actions/priorities.
o Developing integration modules of our Retail Solution with several ERP solutions like Oracle Financial R12, Great Plains, Navision, and Accountmate.
o Making gap analysis and study requirements for software customizations and adaptations to meet customer needs.
o Operations manager: handling the whole operations of Luxury stores.
o Monitoring the Logistic division and contributing in placing orders.
o Controlling shipping, costing and pricing.
o Monitoring & auditing the financial statements with the finance division to improve their performance and accuracy.
o Manage the IT infrastructure of the organization from Hardware & Software.
\[IT & Project Management\]
o Project manager of many big companies. Fomaco (factory of Sponge and mattress) more than five branches in Lebanon; Beauty Home (Texture and furniture Factory) eight branches (six in Lebanon, one in Syria and one in Emirate); Rawabi Fayfa (Three main branches in Saudi Arabia: Jeddah, Riyadh, Dammam ).
o ERP Project manager in Gulf region (Lebra Financials)
o Business Development Executive in Gulf region.
\[Software Development\]
o Development: programming using Visual Basic, Microsoft SQL Server 2000/2005/2008, PHP, MySQL, SQL Data Analysis (data warehouse), Visual FoxPro, reporting using Crystal Report.
o Database administration and maintenance and data conversion.
o Development of barcode & label printing applications.
o Debugging and Implementation of special development needed by the customers.
o Implementation and development on Navision 4.0 ERP System
\[Technical Support\]
o Application Support: Solving problems concerning Microsoft SQL Server, Visual Basic and Web Server.
o System Support: Computer & Servers assembly, Operating System installation and configuration, Hardware and Software troubleshooting.
o Training& Implementation: planning, Training employees on accounting system, inventory control system, Human resources application and archiving systems etc. Planning and putting a complete workflow procedure for any kind of retail or production business.
Electronic engineering